Yale | LiftMaster Smart Lock with Keypad Lever - Works with myQ App & Key by Amazon in-Garage Delivery when paired with Smart Garage Hub (sold separately), Satin Nickel

Does what it claims to do. Great MyQ integration. Pricey but supported by two solid brand names. Excellent, fast customer support.Installation required a bit of adjustment to my particular door. I had to fiddle with the locking pin for keypad side lever installation which would not retract. Fortunately my “Macgyver” skills came to the rescue and I was able to complete the installation. maybe a defect or maybe I missed something in the installation instructions despite my reading them several times.Setup was fairly simple, just follow the instructions and don’t forget to push the check mark button after entering the access code in order to unlock (don’t ask why I point this out - facepalm).Had trouble setting it up to work with Wi-Fi despite having several othe MyQ devices working properly on my network. After speaking with customer support it turns out that the hub must be within 10 feet of the lock for Wi-Fi to work. Instructions simply state that they must be within Bluetooth range which I normally consider to be approximately 30 feet. Once I moved my hub, Wi-Fi setup was successful. Fortunately, my other devices were still within range.MyQ supports multiple hubs on the same network so it might be worth considering an additional hub when buying this lock.Overall satisfied with my purchase.

LOCK WOULDN'T CONNECT TO MY Q AFTER INSTALLATION. SUPPORT COULDN'T RESOLVE THE CONNECTION PROBLEM. I’M AN IT PROFESSIONAL.

I wish I had known that Liftmaster's home MyQ products do not play well with their commercial MyQ products even though they have the same app.My business uses MyQ to control our garage doors (we have over 20) and our automated outside gates. We use the commercial Liftmaster devices because of our heavy use, our commercial grade garage doors and gates and the fact that the commercial stuff opens way faster. So far, so good.Bought this. Installed it. Easy, no problem. Tried to get it on the network and recognized. No go. Spent a few hours following instructions and trying again. Door worked fine, just didn't work through the app even though it was supposed to. My business partner tried without success. Our IT staff tried and failed. Tech support through Liftmaster wasn't much help.After an evening of frantic googling, I discovered that this doesn't play nicely with the commercial MyQ bridge -- even though that bridge is labeled as though it will work and is the most expensive bridge Liftmaster sells. This is not mentioned anywhere in the documentation or in the product description. I had to buy a second residential grade bridge to make it work.Once I did that, it worked great. Showed up in the app and I could operate all my old stuff and this new door lock right there in the app. Now, you would think I could have just replaced the bridge with the one that works with this lock, but you'd be mistaken. The door lock won't recognize my commercial bridge and my commercial doors and gates won't recognize the bridge this lock uses.It's absolutely insane. They're all MyQ products. They all show in the same app at the same time. But they really aren't compatible. I really expected more here and it detracts some from an otherwise fantastic product.Other than that, the lock works great and is amazing. Easy to code, easy to use, and secure. You couldn't really ask for more but it looks nice too and is a joy to operate. I want to give it five stars but I can't due to the installation issues.

I've had this deadbolt for less than a month. On initial installation, after following their instructions trying to initialize the lock (over an hour wasted here), I broke down and call their support line. They went through the installation process multiple times with me and it continued to fail at different steps. They then determined that the communications module was faulty and sent me another one. This was supposed to be expedited. It wasn't. So a week passes and I still do not have a functioning lock. I got the new module and installed it and the the full installation process went through as it was supposed to.This lasted a week and a half and the lock started failing. I called support. Their solution was to reinstall the lock. OK. That fixed the problem . . . for about three days. I call back to let them know that it was failing again. The rep says that I "may" have a defective unit. She had me reinstall it. It worked.A few days later it fails again. this time I got state-side support and the rep confided in me that Yale did not manufacture the early versions of this lock (even though it bears their name) and that since I didn't by it directly from them I might have received old stock. So we reinstall again and he is going to escalate this to the engineers. They are the only ones who can tell if this is old stock or not. They should be back to us in a couple of weeks.The lock fails again. This time it's on the weekend so there is no phone support. I proceed to reinstall the lock as we always have, only this time it won't reinstall. After numerous attempts it finally worked.I thought Yale to be a trusted name. It isn't anymore. Don't waste your time with this.