How can I be sure that the power bank I buy is suitable for my phone?

[for iPhone] style is suitable for iPhone series devices (except iPhone15/16 series).

Why is the charging always interrupted when I use it for a while?

You need to check the output port of the power bank first to see if there is any foreign matter, clean it up and then try, if it still can't be used normally, please contact our after-sales team.

Can I put it in my wallet?

The size of the product is: 12.4*6.6*0.68cm, it is smaller and thinner than most mobile phones on the market, and can fit into most pockets and wallets.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.