Why are the "battery", "output power" and "input power" not displayed on the display at the same time?

1. Display "Battery" when not in use;

Why can't the power reach 65W?

To reach 65W, you need to use a cable that supports PD 3.0 and a device that supports PD 3.0 input, such as the 2021 MacBook Pro 16-inch.

Why can't I maintain 65W input when charging a 65W power bank?

Due to the high temperature during high-power charging, the 65W power bank has a built-in intelligent temperature control function that reduces the charging power to cool down.

What should I pay attention to when using a 20,000mAh power bank for the first time?

When using it for the first time, please use up the power bank and then charge it to 100%.

Why can't the 65W power bank charge my laptop?

Laptops have a high demand for power, and when the power bank is used in multiple ports, the power of the port will become smaller. We recommend that you use the C1 or C2 port alone to charge your laptop and suspend the use of other ports first.

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Description

⚡ Power your hustle, anywhere, anytime.

SMART LED DISPLAY - Real-time battery & power output info keeps you in control and never caught off guard.
TRIPLE THREAT CHARGING - Dual 65W USB-C + 20W USB-A ports let you power 3 devices simultaneously without missing a beat.
TRAVEL READY POWERHOUSE - 20,000mAh capacity with airline-approved safety means your devices stay fueled on every trip.
UNIVERSAL COMPATIBILITY - Seamlessly charges MacBook, iPhone 16/15/14, Galaxy S24, Dell XPS, Steam Deck & more—one charger to rule them all.
POWER UP AT LIGHTNING SPEED - 65W USB-C PD 3.0 delivers rapid laptop & phone charging—stay productive anywhere.

The AsperX 65W Power Bank is a high-capacity 20,000mAh portable charger featuring dual 65W USB-C PD 3.0 ports and a 20W USB-A port, enabling fast simultaneous charging of up to three devices. Equipped with a smart LED display for real-time status updates and built with airline-approved safety standards, it’s the ultimate travel essential for professionals needing reliable, rapid power on the go.