Waykar 190 Pints Large Commercial Dehumidifier with Water Tank and Drain Hose, for Spaces up to 8000 Sq. Ft., Auto Defrost, for Industrial, Basement, Whole House, Library - Intelligent Touch Control

It work very well in our subgrade living spaces maintaining the humidity level that was set. The noise level is very reasonable similar to having a fan in the background. It is high quality and the appearance is nice for a living space. The drain hose is well placed and transparent so you can visually inspect for clogs and we have never had issue with that. It’s perfect for hooking up to a water evacuation pump. Waykar customer service has been extremely helpful during a time when it wasn’t condensing. They took time to walk us through some simple testing and were very quick to respond. Within 2 days our issue was resolved and we highly recommend.

The Waykar team was very helpful with an issue I had with our unit. It took about a day to get a response, but after a few e-mails, their support team helped us to fix the issue without any headache. They were great to work with.

The Waykar team was very helpful with an issue I had with our order. It took about a day to get a response, but after a few e-mails, their support team helped us with a resolution and I trust this seller fully now with their support. Thank you so much Waykar team!

I grow most of our veggies and herbs in our basement, and the humidity can be very high depending on the temperature in the two grow rooms. Cooler temperatures will hold less humidity, but with temperature changes of seasons, it is sometimes difficult to reduce the heat generated by the plant lights. Inn the past, we had a problem with mold in our attic caused by humidity that somehow got from the basement to the attic. We had to have the roof replace and all of the wood under it which was very costly. Since then, we have been very aware of controlling the humidity in our basement.Although we have had two other dehumidifiers in our basement, they have not been able to keep the humidity below 60% when the temperatures in the areas get warmer. We bought this dehumidifier in hopes it would keep the humidity lower.The first unit we got showed the standby icon when plugged in, but the display did not function at all. I also had questions about the purpose of the clean button, what is was for and how go set it. I called customer service a number of times, and they had no clue. Since this unit was within the Amazon return period, we decided to return it as defective, reordered it, and used the box from the second unit to return the first one.We got the second unit connected, and, so far, it is working. This model does not have a reservoir to empty and can only be drained with a hose. The hose that comes with it was too short, but a standard garden hose can be used if the connector is cut off. It connects to the dehumidifier internally with a clamp. So, you have to remove the side of the unit to connect the hose. Since this unit does not have a pump, drainage must be at ground level. Since we have this unit in the basement, we have the hose running to a sump pump for drainage.In my opinion, customer service should be more educated on the use and settings of this machine. Considering that this dehumidifier costs over $600, I believe that customer service should be more knowledgeable of the product.UPDATE 01/15/24:So far, this dehumidifier seems to be working. It brought the humidity down from 69% to 46% in less than 24 hours. The area it is in is about 45 feet by 15 feet which amounts to about 675 square feet. I have it set to 30% humidity, so this will be continuous without setting it as continuous. This room is a grow room for vegetable plants that is usually 72 to 75 degrees, and the soil in the plants are kept watered. Since higher temperatures can hold more humidity, a level of 46% humidity in this room isn't too bad.Although this unit seems to be working well to remove humidity from the room, it is loud when it is running. Since it is in out basement, the noise doesn't bother us at all, but this is not something you would want in a living area. I have increased the star rating to 5 stars because the replacement unit works well. I still believe customer service has much to be desired. I did get a response from the manufacturer on the purpose of the clean button. It is simply a reminder to clean the filter. For me, it is simpler to clean the filter on the first of every month rather than set this button for 30 days and then have to remember how to shut off the reminder once the filter is cleaned.UPDATE 04/16/24:I found out how to disable the flashing clean reminder for the filter, but it didn't work for this unit. You have to turn off the power, let the machine sit for about 5 minutes, and press the clean button for 3-4 seconds. When the "clean" days comes on, press the setup button. This will set the clean cycle to 0 and disable it. If you don't press the setup button before the display of days goes off, you have to start the process all over again.UPDATE 07/14/24:After 6 less than 6 months of use, the second unit started leaking water on the floor. After cleaning up a couple gallons of water a couple of times, I shut it off and called customer service for a warranty claim. After a couple of weeks of messaging and sending them pictures, I was told they didn't have this model in stock and offered me two options."Option A: Paid exchangeSince your order is out of the 30-day free window, we can help exchange it, but you will need to bear the double-way shipping costs. We would like to recommend you the DP600B as a replacement unit, which is 155 pints, smaller than your original 216 pints model.If you accept, the shipping fee of the replacement unit is $57.58, the return shipping fee is $60.40, then total of $117.98. If you would like this option, please pay the shipping fee to us via PayPal, and send us a payment screen shot of the payment.Option B:Participate in our activity to get an upgraded machine for free. We are doing free given activity for one of our models released at the end of 2023. The Activity Model is PD903B, 216 pints with a pump and the current price is $849.99.1. Search keywords 'Commercial Dehumidifier with pump' on Amazon2. Place a new order for this dehumidifier directly from Amazon.3. Write a 4-5 STARS REVIEW with 1 VIDEO + 3-5 PISTURES to share your feelings and thoughts about our product brand. Once your review is successfully posted on Amazon, we will process a FULL REFUND ( excluding the tax fee) for you."So, I was offered a unit smaller than what I had and had to shipping for both the replacement unit and return shipping for the defective one, or, I could pay out an additional $899.99 plus tax, provide a solicited 4-5 star review with video and pictures, and hope it's good enough to get my $899.99 less taxes refunded. In my opinion, neither of these options were viable options for a warranty claim on a defective unit with a 5 year warranty that lasted less than 6 months.Fortunately, Amazon supports their customers and agreed to pick up the defective unit at no charge and give me a full credit for the unit. I definitely would not recommend buying a Waykar dehumidifier as their customer support knows nothing about the products and the 5-year warranty is a not supported. Considering the options I was given, I wonder how many of the positive reviews were posted by people forced to give a positive review to get a defective unit replaced on the non-existent warranty.I hope this review was helpful for you and will update the review if my opinion changes.

What an amazing dehumidifier. Works very efficiently and removes moisture quickly. Highly recommend Waykar dehumidifiers.

Great machine and it definitely does the job. Only issues I would say is the front grill does start to rust after us just having it for a few months. Not that big of a deal. The other thing is the wheels on this are very cheap. They are very easy to break so you have to be careful when taking the machine or thresholds or small bumps. One of the wheels on ours broke so it is lop sided when we have take it somewhere, and then we put a piece of wood to balance it when it is being used.

I have a large, enclosed basement/garage located near the ocean that is subject to high humidity. I previously used a dehumidifier that wasn’t up to the job and frequently froze. I decided to purchase a Waykar 190-pint large commercial dehumidifier rated for spaces up to 8,000 sq. ft. - model CPL190B. I liked the fact that this unit has an auto defrosting feature. It has power-off memory restart which is helpful as I occasionally have power outages. The unit also has a generous five-year warranty.Opening the box, I saw that it was well packed with large, molded pieces of Styrofoam and there were no scratches or damage to the unit. It came with a handle to making it easy to move, but I decided not to use the handle as the unit would remain in one place.The dehumidifier is made of metal and looks durable. I really like the fact that a door opens to access to the filter and large drain tank. I chose not to use the drain tank and instead attached the included drain hose to a condensate pump purchased at Home Depot.The filter is easy to remove and clean. This is an important step that should be done regularly to keep the dehumidifier operating at the highest efficiency.There is a large, bright display that makes it easy to read the settings, temperature and humidity from across the room.Turning on the dehumidifier and adjusting to the desired humidity level was simple. The initial humidity read 60% and I set it to 40% to dry out the space. The reduction in humidity took several hours due to the size of the space, but it was quicker than dehumidifiers I have used in the past.I checked the dehumidifier several days later and it was holding the humidity exactly as I had set it. I’ve only been using dehumidifier for about a week, and I am very satisfied with it.

I’ve had it just over a year. The unit worked great up until now. I contacted customer service and they are going to send me a replacement unit. Great product and customer service!