Totwoo is a smart jewelry brand that lets you stay connected with your loved one, sending a touch of love, no matter the distance.

How to connect TOTWOO?

Install the "TOTWOO" app (iOS/Android), turn on Bluetooth. In the app, go to "Manage My totwoo" and select TOTWOO love before linking the bracelets by entering your unique IDs. Once successfully paired, both will vibrate/light up.

How far do TOTWOO work?

If the Totwoo smart jewelry is correctly set up within the Totwoo app and your device is connected to WiFi, you can connect with each other – no matter how far away you are.

Can I shower with my TOTWOO?

Water resistant for daily use, but not suitable for swimming or bathing.

How to charge TOTWOO?

Place totwoo on the charger to charge and activate it. When totwoo is showing a red light, it is in the process of charging; when it shows a green light, it indicates that charging is complete.

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.