SecretlabTitan Evo Black Gaming Chair - Reclining, Ergonomic & Comfortable Computer Chair with 4D Armrests, Magnetic Head Pillow & 4-Way Lumbar Support - Black - Leatherette

The media could not be loaded. Well this is a well-made chair even down to the packaging sturdy I got the extra large for durability lumbar supports great the pillows nice but the imitation leather is more like the quality of spandex I am disappointed though by one thing they only had it in one color of black and white I would have preferred to had the all black or the black with gold letters but beggars can't be choosers but nevertheless it seems like it's a chair that's going to last a long time

This company not only makes a well-designed chair, but spent a lot of time on fit and finish, including the assembly experience. I'll be honest, I was confused at first that the chair shipped with the back supports extended, but when I got the back and bottom assembled and it was time to put the rollers onto the chair, that's when I realized the genius of the setup. Most chairs will have you precariously balancing the seat on top of a highly mobile rolling base; not so SecretLab. Because the seat is assembled with the back extended, you place the chair upside down and put the base on it--stable and secure. That's just an example of the quality of the assembly process; the instruction card with images large enough to be placed at a distance but still be readable, the small pieces in separate boxes depending on assembly step, etc. all speak to a dedication to quality.That quality extends to the chair itself, but multiple reviews have been written on that already. All I feel I need to say there is that they're correct--this is an amazing chair that I expect to get significant use of for a long time.

Pros: Chair overall is high quality. Assembly is very easy. The magnetic pillow stays put and is very comfortable. Seat is firm but not hard and conforms after a few days to your body. Lumbar support is very good adjustment is nice. Backrest is hard at first, if you are used to a very soft chair and most likely bad posture the chair may hurt your back as you adjust to sitting properlyCons: My backrest came with crooked logo stitching. After a week the lumbar support has begun to pop loudly and creak when I sit against it. It does not effect the functionality or comfort of the chair but is very annoying and worries me for longevity. The height adjustment knob also came with cosmetic damage. I have contacted Secretlab support and I am waiting to hear back. For the price things like this shouldn't be an issue.Updated Sept 2022:SecretLab support responded and after verifying my various issues they shipped me a replacement backrest. I don't know if the first one was just defective or old stock from a previous revision but the replacement's foam is much softer and the lumbar support seems to actually move up and down where previously it felt as if it barely moved which I thought was just how it was designed. The stitching is also perfect. One defect is the threads in one of the mounting holes was damaged and took some effort to install. Everything else is good and the chair is more comfortable than it was before.

When I first sat in this chair, I hated it. Now hear me out, it takes like 20 minutes or so to put it together. After I paid the crazy high price for this and put a lot of work into building it I wanted to love it immediately. I didn't. I sat down and immediately hated how it felt. It felt like a wooden seat in comparison to my older chair. But after using it for over a week I began to like it more and more. It's not memory foam, it's firm. Which is good! It works really well as a chair. It's what it needs to be. Some people use this once and hate it and get rid of it. You have to get used to it. I was not gonna be able to package this up to return it so maybe I'm compensating for the price I paid by just getting used to it? Either way 60+ hours sitting in it so far and I like it. Amazing build quality. Wish it were cheaper though.

This product is absolute garbage. This company is trash. DO NOT BUY. I cannot stress this enough. The chair itself is okay. But it is still mediocre at best. It’s imply a chair. Nothing special or better about it than any other gaming chair 1/5 of its price.The company is absolute black hole. My item was delivered broken. I assembled it and notice the arm rest is broken and destroyed. It will not work or lock and the plastic is cracked. Now while this might not happen to everyone, contacting the company is impossible. There is no phone number. No way of receiving your refund. Believe these reviews. This entire thing is closer to a SCAM than anything.I rarely leave reviews unless it merits one in one direction or another. This is the WORST, product I have ever purchased through Amazon. It’s a giant assembly box and an absolute hassle to return to begin with. You can’t ask for just a single spare part. I have never been so annoyed and upset with a purchase. $650 WASTED.I REPEAT, BUY FROM ANY OTHER COMPANY. SECRET LABS IS A SCAM AND THE WORST COMPANY IMAGINABLE. THEY ARE TRASH DO NOT BUY.