ROVSUN Commercial Ice Maker Machine 110LBS/24H with 2 Water Inlets, Freestanding Ice Machine with 24lbs Storage Bin, Ice Scoop & Water Filter for Home Office Restaurant Bar Cafe

The media could not be loaded. Got the machine on 6-15-20 and unboxed it. It was in good condition well packed, (I deliver for FedEx and have seen some bad packages) The installation was straight forward and easy. I decided to go with the direct plumb option because i have a good water filter, (it does come with an in-line filter). They include all the necessary hardware for water and drain lines. If you need longer lines a hardware store will carry what you need. They recommend to clean the interior of the unit which i did using a highly diluted bleach and water mix which you can obtain from the Clorox website for general cleaning. I plugged it in and pressed on/off switch which started the machine and began making ice. There isn’t a thick or thin setting button however there is an adjustable time button labeled +- in which you can increase or decrease the cycle by 8 minutes to adjust to your desired thickness. There is a cleaning function and the manual says to use lemon juice or vinegar diluted to a 1:1 ratio (example 1 qt vinegar to 1 qt water). I used to do commercial ice machine maintenance and i would recommend to buy NuCalgon ice machine cleaner which Amazon sells. It tells you how to dilute and use. Being that the plates are nickel plated NuCalgon is nickel safe. The bin holds ice but is not refrigerated and will melt slowly however it is insulated. This unit requires some sort of floor drain for the ice bin and when you use the cleaning function. Overall i am happy with the unit and would recommend it.Update!!! On 10-10-21 the pump quit already 😢 it had been getting somewhat louder but finally quit. So now what? Well I ordered a small aquarium pump on Amazon that looks similar so i am hoping it will fit if it does i will update this again with the item so others can repair if needed.04/09/2023 it draws around 215 Watts running or about 1.8 Amps

I would not recommend buying this machine unless you are okay with throwing your money away. Shortly after arriving, the machine started to leak at the base where the drain is located. The hose that attaches to the machine is cheap and looses its fitting quickly. We did our best to make it work in the meanwhile. The shortly after the leak problem we noticed that the ice that was being made was immediately being melted. Almost as if the machine was going into a defrost mode. We checked the control panel to make sure the settings were proper and they were. When we contact the seller to report the problem, nothing good. Only push back and then pages of trouble shooting techniques and steps to go through to “verify” the machine is not working. I am not a refrigeration tech and the ridiculous amount of requests to open, reset, reprogram, take this piece, replace that piece is not going to change the fact that the machine is not making ice. When asked to please send a return label, it didn’t happen. The product is trash, don’t buy it. If it breaks you will not receive your money back and the customer support is less than helpful.

Good product. No issues so far. Quiet operation, good capacity.

I love having my own personal ice machine i never run out of ice..

Works great for making ice, only wish the water that drains out was able to recycle verses wasting the water. We did rig up a way for it to drain off and reuse what is melting off.

I was spendingn12 dollars a day to keep us innthe luxury of having ice on hand. That's over 120 per month. I spent 220 on my ice machine and I love this lil guy.To be noted about the unit, it does not have a storage freezing unit so, for me, when the bin is half full I scoop it out into a container and toss it in the freezer. After 10 min the ice freezes harder. I give it a cpl pokes with a butter knife and BAM, I have restaurant quality ice in hand at all times.It's very worth the price.Thanks guys. Great product.

The media could not be loaded. Has not worked from day one arrival. Water pump does not put water over the metal to make ice. Tried to contact Rovsun for support, and can not get a hold of anyone. When someone finally reply’s back after about a week or so later they want a video of it not working. Waste of time and money. When I finally found information for support they want the entire ice machine sent back.

Needed an ice make for my small coffee trailer business that I could run out of my home. Commercial machines required floor drain and connection to water source but lines do not fit my faucet or work in my kitchen. This machine is perfect and wastes very little water even after sitting for a few hours after filled. Using 5 gallon jug for water. The ice size is perfect for blending. When the ice drops it is a bit startling but otherwise pretty quiet. One batch of 40 cubes every 15 minutes. Exactly what I need.