Does this come with self opening/closing? Do the wands reach forward enough without having to lean over like so many other models?

The ALPHA does not have an auto open/close seat & lid, but it is SOFT closing. The wands should extend out enough for most average users, but it really depends on person to person as well as a few factors. For example, if the person is on the shorter side (5'5" or shorter) and combining that with a ADA height toilet, the nozzles may not reach as far forward due to the person sitting closer to the front edge of the seat. If you experience any of those issues, the best thing to do is to make sure you're sitting on the ENTIRE bidet seat. We usually hear the situation of a nozzle not reaching as far as it should on other brands.

I bought this in May and the water is no longer being heated. Is there a user accessible fuse? The user manual was no help.

Hi Blake,We apologize for the water heater issue. Please call us at 1-888-310-4511 and we'll get you a repair order so we can fix that for you under warranty. Thank you!

Does this model reduce odor like some other high end bidet models?

The Alpha UX Pearl clearly states Deodorizer in description, why are the questions mixed with different models.? I’m looking at the UX Pearl.

is there a weight limit on this product?

Hello! The manufacturer stated weight limit is 320 lbs for the Alpha JX bidet seat.

Desertcart Logo

Deliver to Malaysia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

🚽 Elevate your bathroom game with endless warmth and sleek sophistication!

EFFORTLESS CONTROL - Wireless remote with shortcut buttons for intuitive, hands-free use.
AMBIENT LED NIGHTLIGHT - Soft white illumination guides you in the dark without disturbance.
DISCREET SLEEK DESIGN - Slim, low-profile seat blends seamlessly with modern bathrooms.
ENDLESS WARM WATER COMFORT - Tankless heating delivers soothing warmth anytime you need it.
HYGIENIC STAINLESS STEEL NOZZLE - Self-cleaning aluminum nozzle ensures superior sanitation.

The ALPHA BIDET JX2 is a premium elongated bidet toilet seat featuring tankless on-demand warm water, a self-cleaning stainless steel nozzle, and a whisper-quiet, slim design. Equipped with an ambient LED nightlight and a wireless remote control, it offers hygienic comfort and effortless usability. Backed by a 3-year warranty, it’s the ultimate upgrade for a modern, luxurious bathroom experience.

Specifications

Color	White
Brand	ALPHA BIDET
Material	Stainless Steel
Style	JX
Shape	Oval
Product Dimensions	20.8"L x 15.1"W
Item Weight	10.9 Pounds
UPC	081159198107
Manufacturer	ALPHA BIDET
Part Number	JX-EW
Item Weight	10.9 pounds
Item model number	JX2-EW
Batteries	1 AA batteries required. (included)
Is Discontinued By Manufacturer	No
Size	Elongated
Pattern	Toilet Seat
Voltage	110 Volts
Wattage	1460 watts
Item Package Quantity	1
Included Components	Mounting Hardware, Remote Control
Batteries Included?	Yes
Batteries Required?	No
Battery Cell Type	Alkaline
Warranty Description	3 year manufacturer's warranty serviced by Alpha Bidet covering 100% of parts and labor costs from the date of purchase

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.