Cooper & Hunter 12,000 BTU PTAC Packaged Terminal Air Conditioner & Heat Pump – Built-In 3.5kW Electric Heater – Includes Wireless Smart Kit, Remote & Power Cord – R-32 Refrigerant

We had an old PTAC unit crap out on us in the middle of Summer in this 1940's house we just bought. No warranty & AC guys told us to just replace it. Bet. We got this C&H 15,000 BTU PTAC unit and it arrived in like 3 days. It slid right into the wall sleeve of the old one even though it was a different brand. Easy install. Immediately functioned without issue. We did also have to buy a wall adapter for the plug was an old incompatible one but it wasn't overly expensive. Instant relief from the smoldering heat. Super quiet. Remote works properly. We are definitely happy with our purchase.

For the price the performance is top notch. I put it in a house 480 sq ft. It cools it better than a mini split. The air flow is great. It also has a low profile, which makes it a sleek design.Just keep in mind the sleeve and outside grill is NOT included. You have to order these separately. So make sure you price the ones that include those, might save you some money. This was easy to install.

Great unit, runs very quiet and cools as well if not better than the Amana we replaced. I would give this 5 stars but the remote and app are not good at all. The remote only works if you are literally within 4 feet of the unit. My plan was to mount the remote near the office entry but it won’t work even at 15 feet away from the unit. The app is very basic and no fine tuning at all. The app should teach energy usage among other things at this price point. Overall a good unit at less the cost of the Amana PTAC units. Hoping it last!

Showed up quickly installition was easy , this was a replacement unit with a sleeve already installed.After the first couple weeks unit started makng a rattling noise, read the reviews people noted it was a bit noisy so i assumed it was what it was. After a while i got used to it. worked fine through the summer, I installed this in July. This past weekend I noticed it was running pretty much all the time. Took the cover off and noticed it was freezing up. I turned it off and just let the fan run. the Ac thawed ut but only blows warm air, Good news is rattling noise is gone, this is very disappointing 4 months is totally unacceptable.I did not buy the extended warranty as Ive 2 other units in my home and have never had an issue. Not sure if I got a bad one or what? Thankfully its not 100 out

Easy to use, has a remote with app control, cooling and heat. Keeps the good size room comfortable . Took a few days to ship unsure why. regained a room we were unable to have comfort in

It keeps me cool in the summer and warm in the winter. It's quiet and easy to adjust. No problems for the first several months with nearly daily use. What more need I say? Well, the set up directions could be a tad clearer.

Very powerful and cools the living room space. Easy to install. Not heavy

This product came with front panel broke we had to use our old oneThe heater works and keeps us warm make