How effective is this at picking up long human hair? Thanks!

Quite effective. Golden retriever and a girlfriend who both leave hair EVERYWHERE. We have hardwood and area rugs, and a carpeted bonus/makeup room. Our other shark w/o zero-m technology would have hair wrapped in about 2 seconds of using it. Just got a zero-m shark (duoclean uv700) and I vacuumed the entire place after a week of no vacuuming and 0 hair was wrapped around either rollers. I would recommend letting the rollers spin for a few seconds after finishing vacuuming to help release any hair that may have gotten wrapped (this is what I did). 12/10 recommend the duoclean/zero-m shark vacuums. I suspect that everyone who claims they have hair wrap do not let the rollers spin for a few seconds after they’re done. Hope this helps as I was wary of reviews claiming it didn’t work as advertised.

what accessories are included?

a review posted on July 20, 2019 states "the Motorized Pet Cleaning accessory was not included as advertised, although it was listed in the documentation that came with the vacuum. I called Shark Customer Support and was told it is no longer shipped with the vacuum, but can bought for an additional charge. In its place a hard floor accessory was provided that DOES NOT EVEN attach to vacuum." So the response by the manufacturer should be updated to reflect the Deep-Cleaning Motorized Pet Tool no longer comes with the Shark vacuum.

How does this (az1002) differ from model az1000w? thanks!

Hello JJ, We are happy to assist you with your inquiry. The Shark® APEX® Upright Vacuum AZ1002 and the AZ1000W are the same vacuum. The difference is the attachments and where they are available for purchase. The AZ1000W includes the 12" Crevice Tool and Pet Multi-Tool. The AZ1002 includes the 12" Crevice Tool, Pet Multi-Tool, and Deep-Cleaning Motorized Pet Tool. We hope this information helps. Helpful Shark

What is the pet multi-tool and the deep-cleaning motorized pet tool?

Hello Kathleen, We're happy to help with your inquiry. The Pet Multi-Tool is two cleaning tools in one. The stiff bristle brush removes stuck-on debris from a multitude of surfaces. You can detach the bristles to reveal an upholstery tool for cleaning stubborn pet hair. The Deep-Cleaning Motorized Pet Tool is powered by a motor. The motorized brush removes pet hair and embedded dirt from stairs, upholstery, tabletops, bookshelves, car interiors, and more. We hope this information helps. Helpful Shark

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✨ Elevate your clean game with Shark Vertex – power, precision, and pet hair conquered! 🦈

ALLERGEN DEFENSE SYSTEM - HEPA filter with anti-allergen complete seal traps 99.9% of dust and allergens for a healthier home.
UNMATCHED SUCTION POWER - 1344 watts of relentless cleaning force for spotless floors every time.
HAIR WRANGLE FREE CLEANING - Self-cleaning brushroll engineered to pick up pet hair without the hassle of tangles.
DUO CLEAN POWER FINS TECHNOLOGY - Dual rollers that dig deep into carpets and glide smoothly on hard floors for superior pickup.
POWERED LIFT AWAY VERSATILITY - Easily detach the pod to clean under furniture or above the floor with motorized precision.

The Shark AZ2001AMZ Vertex DuoClean PowerFins Upright Vacuum combines 1344 watts of ultra-powerful suction with innovative DuoClean PowerFins rollers and a self-cleaning brushroll to deliver superior cleaning on all floor types. Featuring a powered Lift-Away pod for versatile reach, LED headlights to spot hidden debris, and a HEPA filter with an anti-allergen seal, it’s engineered for pet owners and allergy sufferers seeking a deep, hassle-free clean.

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Brand	Shark
Model Number	AZ2001AMZ
Color	Dark Lilac
Product Dimensions	30.48 x 38.33 x 117.48 cm; 7.43 kg
Capacity	0.95 Liters
Power / Wattage	1344 watts
Voltage	120 Volts
Noise Level	80 Decibels
Special Features	Bagless, Corded, HEPA, LED Headlights, Spotless Cleaning
Item Weight	7.43 Kilograms

Shark AZ2001AMZ Vertex DuoClean PowerFins Upright Vacuum, with Powered Lift-Away & Self-Cleaning Brushroll, Dark Lilac, 1 qt Dust Cup

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