Cuescreens Cadillac CUE Premium Touch Screen Replacement - Dual Mode, Gel-Free, Ultra Responsive Display with Pro Grade Tool Kit & Installation Guide - OEM Fit for 2013–2020 Models - Lifetime Support

The Cue System replacement touchscreen for a 2017 Cadillac ATS is an Excellent product. It fit perfectly and works as well as the original OEM screen. It can be a DIY project as long as you have an attention to detail. There are several different steps to the disassembly, so you have to pay close attention to what screws go in each location and at which step they need to be installed. If it is installed correctly, it is definitely a 5 star product. The dealer wanted $1,200.00 to $1,500.00 to do the repair L&M, by making this a DIY project, the total cost was approximately $130.00 and one hour of time 👍.

Great product for a fair price, installation isn't that difficult either if you follow a video on YouTube. You will need tools, socket ratchet (possibly an extension), screw driver. Screen works perfect once installed.

This replacement screen is fantastic. As in the product description, the dealership would charge you $1500 to $2,000 to replace the whole cue unit (I received a quote in 2022.)Instead, 1.5 hours of careful work fixed my unresponsive screen.This is, in fact, the second time the vehicle has had the same issue. The previous owner of my 2014 ATS (co-worker) replaced the whole unit in 2017 under a GM warranty since the screen was cracked and stopped working. And I had an unresponsive screen right after five years since then. So this clearly shows that the OEM screen stops working within 3 to 5 years. So replacing the whole unit doesn't solve the issue essentially, and ultimately it is wasting time and money.Many Kudos to Cuescreen!!! You guys saved a lot of my money and time since this is supposed to be a permanent fix for this issue!!! (We’ll see how long this screen works)The installation was not too complicated, thanks to the YouTube videos Cuescreen created. I watched the video before I purchased the product, and I followed the instructions carefully while working on the replacement.It took just 10 min to remove the unit from the vehicle and about 1 hour and 20min to complete the rest of it. The most challenging part for me was the screen alignment. I broke one of the plastic pins at the bottom... Since there are many screws, I figured other pins and screws could align the screen, and I ignored the one broken pin. Luckily I was okay.The screen and the cue system work perfectly now, with a much more responsive screen. The screen seems durable, and the look of it is exactly the same as the stock screen.I work for a car OEM, but not a professional mechanic. If you are good at following instructions, only tools you need are tools coming with the kit, and a screwdriver and 7mm socket.Thank you Cuescreen, and I recommend this for everyone!!!

I was not only impressed with quality of the touch screen but especially impressed with the video instructions.This is a fairly complicated install but the instructions are very thorough and detailed.It went together with no problems and is working great!

2017 ATS, saw when I removed the console it was “refurbished”. I wonder if the touch screen already failed once before I bought the car in 2019? Regardless, the Cuescreens process saved hundreds. Following the “how-to” videos were pretty close to mine, but a few steps were slightly different, likely due to the refurbished console. In summary, it works great, I cannot recommend enough! Thank you for CueScreens for identifying this problem and creating a much more affordable repair!

Bought this product to repair by cue screen that had lost touch response in the center of the screen. The replacement screen from cuescreens is so much better than the OEM screen. I can confirm that as the company advertises, the touch response is far superior. Excellent image clarity too. I have full functionality on my screen again for a fraction of the price of replacing the whole module. This was the most ambitious project I’ve taken on so far in this vehicle and it is not without its challenges. That said, I went VERY SLOW and took my time to avoid breaking anything. All in the whole process took me 3 hours and 15 minutes from removal of the cue system to installation of the new screen and replacement of the module. I had a little time added due to the fact that I had replaced the OEM charging pad with a Qi enabled pad from 404 parts, and the harness for that pad was a little tricky to remove. I did end up breaking a couple of the clips for the trim around the gear shift when I pulled it out - don’t forget to take out the 7mm screws before pulling on the trim! (I think I may have just snapped those because they were a little brittle from baking in the sun) - that didn’t end up mattering at all - there were still plenty clips intact to firmly hold the trip without any issues. I didn’t buy the trim tools from cuescreens so I maybe could have avoided this had I done so - didn’t see any mention of where to use trim tools in that part of the installation video though.At the end of the day, I could not be happier with this product. Everything works as advertised, and although it wasn’t the easiest thing in the world to do, most people should be able to do it if you follow the instructions to the letter and have just a little bit of technical know how and common sense… you may have some slight variations depending on your model of vehicle …for example there were only 4 7mm bolts holding the side pieces onto the cue box in my ATS, whereas the instructions indicate there are 6.The best advice I can give is slow down and take your time if you are going to attempt this yourself. I guarantee I would’ve screwed it up if I had tried to rush it. I watched the install video all the way through two times before starting, and followed along with the video and pdf while doing the install. Seriously, listen to them when they tell you to do this.Thanks cuescreens. This product rocks!!!

The new screen works well. The install seems overwhelming but it is relatively simple. I highly recommend having their YouTube videos open while doing the installation.

Item came in on time. Followed the cue screen instructions. It was simple and easy. Took me about 1 1/2 hours. Most of my time was between looking at the video to make sure that I’m following every step. This is a great purchase and easy install.