Review "I am a fan of this book and I do think the key terms are helpful in the learning process. From the time I added this book to our curriculum until now this book has grown and has only gotten better over time. It's a great book and has well written content. We are enjoying MindTap, and I do feel it is benefiting the students with hands-on examples...very pleased that the MindTtap walks students through the filling out of the insurance claims. I think the SimClaims are very helpful and provide hands-on experience for the students."The EncoderPRO Software is a major plus. The book provides a strong and detailed look at the main insurance companies in the USA - Medicare, Medicaid, and BC/BS. The product has MindTap which allows students many more options. I like the fact that there is an electronic grade book. There are also SimClaim assignments that students can accomplish through the web. The fact that it is all web-based is a MAJOR PLUS! I like MindTap. I think it is a great resource both for students and teachers. Great resources for students. Easily accessible. Gradebook is a major plus for professors.""MindTap's greatest strengths are the progress tracking and the ability to add [your own] materials that are gradable.""I'm convinced that the higher course ratings and grades were, in large part, a result of students' engagement. It was an unmitigated success.""Almost across the board, students using MindTap improved on the main learning objectives of the class ...I've never seen any results like this.""MindTap was very useful - it was easy to follow and everything was right there.""MindTap puts practice questions in a format that works well for me." About the Author Distinguished Teaching Professor in the Health Information Technology Department at Mohawk Valley Community College in Utica, New York. She also teaches in the Health Information Management Department at Mount Wachusett Community College in Gardner, Massachusetts. Ms. Green held the position of SUNY Distinguished Teaching Professor in the Physical and Life Sciences Department at the State University of New York, College of Technology from 1984 through 2016. An active member of the American Academy of Professional Coders (AAPC) and American Health Information Management Association (AHIMA), Ms. Green has been recognized both for her excellence in teaching and for her significant contributions to the health information management profession. She has earned numerous awards, including the State University of New York Chancellor’s Award for Excellence in Teaching, Alfred State College’s Alumni Association Teacher of the Year, Who’s Who Among America’s Teachers and AHIMA’s FORE Triumph Educator Award. Ms. Green is a Registered Health Information Administrator (RHIA), a Fellow of the American Health Information Management Association (FAHIMA) and a Certified Procedural Coder (CPC). She earned a B.S. from Daemen College and an M.P.S. degree from Alfred University. Ms. Green has authored three successful textbooks related to coding and health information management.