Why does the Wi-Fi connection of the camera not work?

The camera supports only 2.4 GHz WLAN. Try to turn off other WLAN bands at home, reduce the devices connected to the router, and reduce the distance between the camera and the router.

Why can't I connect the camera to Alexa?

Open the EZVIZ app and go to "Device Settings - Image Encryption", then disable "Image Encryption". Because Alexa cannot read an encrypted video stream.

Do I need to subscribe the EZVIZCloud to use the camera?

No. Cloud storage is optional. You can also use local storage (MicroSD card slot, maximum 256 GB) and view the recording through EZVIZ App.

Why does the additional SD card not work?

When you insert the SD card for the first time, you should format the SD card once in the app. Also, for compatibility, the camera does not recognize some brands of SD cards.

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🔒 Elevate your home security with smart clarity and AI precision!

SMART AI ALERTS - Instant person detection notifications keep you ahead of any potential threat.
SEAMLESS TWO WAY TALK - Effortlessly communicate with visitors or family via high-fidelity audio on your phone.
WEATHERPROOF RELIABLE - IP67-rated metal housing ensures year-round protection against dust, rain, and interference.
VIVID 2 K COLOR NIGHT VISION - See every detail in vibrant color, even after dark—never miss a moment.
CRYSTAL CLEAR 4 MP RESOLUTION - Sharper images and wider coverage for total outdoor surveillance confidence.

The EZVIZ Outdoor 2K CCTV Wi-Fi Security Camera delivers superior 4MP resolution with advanced color night vision, powered by dual projectors and professional lenses. Featuring AI-driven person detection for real-time alerts, two-way communication via the EZVIZ app, and a weatherproof IP67-rated metal design, it ensures reliable, high-quality outdoor surveillance with robust Wi-Fi connectivity and easy smartphone integration.

Specifications

Compatible devices	Smartphone
Power source	Corded Electric
Connectivity protocol	Wi-Fi
Controller type	Amazon Alexa
Mounting type	Wall Mount
Video capture resolution	2K
Colour	Resolution: 3 Mp
Number of Items	1
Number of channels	3
Wireless communication technologies	Wi-Fi
Form factor	Dome
Effective video resolution	3 MP
Voltage	12 Volts
Wattage	6 watts
Item dimensions L x W x H	8.4 x 15.2 x 7.2 centimeters
Manufacturer	EZVIZ
Part number	CS-C3TN-A0-1H3WKFL
Item Weight	254 g
Product Dimensions	8.41 x 15.19 x 7.19 cm; 254.01 g
Item model number	C3TN 3MP
Color	Resolution: 3 Mp
Item Package Quantity	1
light-source-type	Infrared
Special Features	Night Vision
Batteries Included?	No
Batteries Required?	No

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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EZVIZ Outdoor 2K CCTV Wi-Fi Security Camera

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