How do I replace the strap?

Dear customer, hello, our products can replace the strap, just unscrew the screw at the connection between the strap and the dial. If you have any problems , please feel free to contact us via Amazon email, we will be at your service at any time.

What material is the bracelet made from? Is it genuine Leather？

Appears to be, but man made materials can be deceiving.

How do I adjust the date of my watch and how do I use the chronograph function?

There is a little trick: To set the time: 1. PULL crown to “3” position. 2. TURN crown either way to correct time. 3. PUSH crown into “1” position. DATE: To set the date: 1. PULL out crown to “2” position. 2. TURN crown clockwise to correct date. 3. PUSH in crown to “1” position. Note: The date changes automatically every 24hours. Standard stopwatch measurement: 1. PRESS pusher “A” to starttiming. 2. PRESS pusher “A” to stop timing. 3. PRESS pusher “B” to reset.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.