I notice a volume difference between the right and left earbuds. What should I do?

Gently clean the mesh filter with a hard-bristled brush lightly moistened with alcohol.

My earbuds aren't charging. What should I do?

Clean the silver metal charging pins at the bottom of the earbuds with rubbing alcohol until no visible dirt remains.

How can I check the battery level of the charging case?

Place the earbuds in the charging case. If the LED indicators flash white, the case needs to be recharged. If the LED indicators stay solid white for 4 seconds and then turn off, the case has sufficient power.

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UK
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Description

🎶 Elevate your sound game—where comfort meets unstoppable power!

COMFORT MEETS SECURITY - Ultra-light 3.5g semi-in-ear design ensures a snug, all-day fit without ear fatigue.
ENDLESS MUSIC MARATHON - Up to 36 hours of non-stop playback keeps your vibe alive all day and night.
POWER BOOST IN MINUTES - 10-minute fast charge delivers 2 hours of instant music fuel—never miss a beat.
NOISE FREE CONVERSATIONS - Advanced AI noise reduction with dual ENC mics guarantees crystal-clear calls even in busy settings.
TAILORED AUDIO EXPERIENCE - 22 preset EQs plus full app customization let you craft your perfect soundscape.

The Soundcore K20i by Anker are semi-in-ear Bluetooth 5.3 earbuds featuring a 13mm dynamic driver with BassUp technology, delivering clear, customizable sound. With an impressive 36-hour battery life and 10-minute fast charge, they keep you connected longer. Dual ENC microphones and AI noise reduction ensure clear calls in noisy environments, while the lightweight 3.5g design offers all-day comfort. IPX5 rating and app control complete this versatile audio companion.

Specifications

Control Method	Touch
Control Type	Media Control
Item Weight	1.6 ounces
Wireless Technology	Bluetooth
Bluetooth Version	5.3
Bluetooth Range	1E+1 Meters
Connectivity Technology	Wireless
Frequency Range	20 Hz - 20,000 Hz
Audio Driver Type	Dynamic Driver
Headphone Folding Features	In Ear
Earpiece Shape	Rounded
Headphones Ear Placement	In Ear
Carrying Case Color	White
Style Name	Modern" or "Minimalist
Theme	Video Game
Color	White
Battery Charge Time	1E+1 minutes
Water Resistance Level	Water Resistant
Is Electric	No
Antenna Location	Exercising, Gaming
Compatible Devices	Bluetooth-enabled devices
Cable Features	Without Cable
Additional Features	Ultra Playtime, Semi-In-Ear Comfort, Lightweight, Universal Phone Control, Water Resistant
Enclosure Material	Plastic
Specific Uses For Product	Gaming

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.