The earbuds cause ear pain after long use. How can I improve comfort?

Even this earbuds is ergonomic, we recommend you not to use more than 5 hours every time. Otherwise your ear will hurt. Note: Comfort varies by ear shape and listening duration, we recommend these for medium/large ears.

The sound is muffled. How can I fix it?

Possible solutions: Clear earwax buildup from the nozzle using a suitable cleaning tool，such as toothbrush. Ensure the ear tips are fully attached and not blocked. Try a different ear tip size for a proper seal.

Why does my iem often develop sound imbalance? I have tested with a new cable and ruled out connection issues.

Sound imbalance often stems from earwax or debris buildup on the nozzle, this clogs or disrupts sound output. We recommend regularly cleaning the filter mesh with a suitable brush or tweezers, ideally once a week. Avoid sharp tools to prevent damage

I received a product without shrink wrap and with signs of use. Is this new?

This may occur due to rare fulfillment team oversight during return restocking. Please send photos of the product and package within 48 hours of receipt. We’ll review and provide a prompt solution.

How do I clean the ear tips?

Cleaning steps: Remove tips and rinse with lukewarm water. Gently scrub with mild soap to remove earwax. Air dry completely before reattaching. Note: Replace foam tips every 3 months and silicone tips every 6 months for optimal hygiene.

Noise Control	Passive Noise Cancellation
Sensitivity	108 dB
Headphones Jack	3.5 mm Jack
Model Name	ZiiGaat FreshReview Arete
Connectivity Technology	Wired
Included Components	Eartip, Protective Case
Age Range (Description)	Adult
Material	Plastic
Specific Uses For Product	Entertainment, Gaming, Listening to music
Recommended Uses For Product	Entertainment, Gaming, Listening to music
Compatible Devices	Devices with a 3.5 mm audio jack or suitable adapter
Cable Feature	Detachable
Item Weight	0.22 Kilograms
Water Resistance Level	Not Water Resistant
Frequency Range	[20Hz - 20kHz]
Customer Package Type	FFP
Net Quantity	1 Count
Control Method	Remote
Number of Items	1
Audio Driver Type	Dynamic Driver
Carrying Case Material	plastic
Carrying Case Color	Black
Audio Driver Size	10 Millimetres
Earpiece Shape	rounded_tip
Input Device Interface	Audio jack
Generation	1
Manufacturer	Linsoul
Model	ZiiGaat x Fresh Reviews Arete
Package Dimensions	15.8 x 11.91 x 4.39 cm; 220 g
Item model number	ZiiGaat x Fresh Reviews Arete
Special Features	Detachable Cable
Batteries Included	No
Batteries Required	No
Cable feature	Detachable
Includes Rechargeable Battery	No
Manufacturer	Linsoul
Country of Origin	China
Item Weight	220 g

Linsoul ZiiGaat x Fresh Reviews Arete in Ear Monitor, 1DD+4BA Hybrid Earphone IEM, Wired Gaming Earbuds, Studio Monitor Tunning, with Detachable IEM Cable for Musician Audiophile

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