The earbuds cause ear pain after long use. How can I improve comfort?

Even this earbuds is ergonomic, we recommend you not to use more than 5 hours every time. Otherwise your ear will hurt. Note: Comfort varies by ear shape and listening duration, we recommend these for medium/large ears.

The sound is muffled. How can I fix it?

Possible solutions: Clear earwax buildup from the nozzle using a suitable cleaning tool，such as toothbrush. Ensure the ear tips are fully attached and not blocked. Try a different ear tip size for a proper seal.

Why does my iem often develop sound imbalance? I have tested with a new cable and ruled out connection issues.

Sound imbalance often stems from earwax or debris buildup on the nozzle, this clogs or disrupts sound output. We recommend regularly cleaning the filter mesh with a suitable brush or tweezers, ideally once a week. Avoid sharp tools to prevent damage

I received a product without shrink wrap and with signs of use. Is this new?

This may occur due to rare fulfillment team oversight during return restocking. Please send photos of the product and package within 48 hours of receipt. We’ll review and provide a prompt solution.

How do I clean the ear tips?

Cleaning steps: Remove tips and rinse with lukewarm water. Gently scrub with mild soap to remove earwax. Air dry completely before reattaching. Note: Replace foam tips every 3 months and silicone tips every 6 months for optimal hygiene.

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🎶 Elevate your sound game—hear every detail, feel every beat.

STUDIO GRADE TUNING - Balanced monitor tuning ensures natural, uncolored mids and vocals that transport you to the recording studio.
DETACHABLE CABLE DESIGN - Durable, replaceable cable for hassle-free maintenance and long-lasting use—perfect for on-the-go pros.
NEXT LEVEL BASS TEXTURE - 10mm biocellulose diaphragm delivers tight, responsive bass with rich low-end detail that typical IEMs can’t match.
PRECISION HYBRID DRIVERS - Experience crystal-clear highs and punchy bass with a 1DD+4BA setup engineered for audiophile-grade sound.
TRUSTED ENGINEERING LEGACY - Crafted by ZiiGaat, the silent force behind top global audio brands, blending innovation with decade-long expertise.

The LinsoulZiiGaat Arete IEM combines a sophisticated 5-driver hybrid system with a 3-way electronic crossover to deliver studio-quality sound. Featuring a robust 10mm biocellulose dynamic driver for deep bass and premium Knowles balanced armature drivers for pristine mids and highs, it offers natural, uncolored audio tuning. Designed for musicians, audiophiles, and gamers alike, it includes a detachable cable for durability and convenience, backed by ZiiGaat’s decade of engineering excellence.