AvalonA10 Top Loading Water Cooler Dispenser, 3 Temperature, Child Safety Lock, UL- Stainless Steel

This is one of the nicest looking water dispensers that I have seen. It is well-made with high quality parts. I like the 3 different water Temps that all come out of the same dispenser nozzle. It has plenty of room to fill the tallest bottles/containers. It also has a huge storage space under the dispenser that can accommodate a 5 gallon bottle for your next refill. I was unfortunate enough to get one that did not work exactly right on the hot side, but they have excellent customer service and they quickly resolved my problem. I am very pleased with this company and their customer service. It is a very nice water dispenser.

I’ve had this water cooler for a little less than a year now and until recently, had zero issues with it (easy setup, easy to use, ice cold water!!). About 2 weeks ago, I noticed the cold water was not cool and actually started becoming hot as the day went on. I contacted customer support for Avalon and received a response from Paul M. in no time. He began to try to troubleshoot the issue with me and had me do a hard reset of the system. While I thought that the hard reset had fixed the problem, the water was back to being warm the next day. I wrote Paul back to let him know and within a few hours, he advised that my warranty was still active and that they were shipping out a new water cooler to me free of charge; the shipment tracking number was notated in the email as well. I ended up receiving a brand new cooler within a few days and it is working perfectly. I don’t recall the last time I had such a positive experience with a company’s customer service department - I’ve already recommended Avalon coolers to friends and family and will continue to do so even more so now that I’ve had such a great experience with their customer service. Thanks Paul!! :)

I had used ReadyRefresh for almost 4 years before they started jacking up their prices on a regular basis. I used to pay $4/ mo, but now it's going to end up being more than $7/ mo. That signaled to me it was time to finally move on and take a chance with a purchased unit.Appearance:- Right off the bat, the rental looks better than this. It was a nice cylinder from top to bottom, the buttons were flush to the unit, and the LEDs were an attractive red and blue circle that surrounded the buttons. On the Avalon A10, then upper part is flat while the bottom is a weird rounded off design. It's neither a cylinder nor rectangle. The buttons are cheap looking and feeling. The LEDs are a really outdated orange, green and red with the former two making no logical sense. The stainless steel color is obvious plastic and the entire unit is a fingerprint magnet.Functionality:Let me start by stating that I'm using this (as I did with the rental) with a Zerowater Refillable Cooler Jug. It probably doesn't make any noticeable difference, but I figure I get that out of the way.+ The buttons are nice and big, and when you press them, water starts pouring immediately. This is in contrast to the rental, where there was a slight delay and you heard the pump revving up. There is no pump sound with this.+ The flow rate on here seems to be slightly better, but nothing to brag about. It fills up a 16oz bottle in 10 seconds.- The button placement may be a problem compared to the buttons on the rental. I can hold my containers up with one hand, but in case I would prefer a second hand, the buttons being located on the top would prevent me from using a second hand. The buttons in the front on the rental would allow me to at least give me the option to stretch to reach it.- The spout harder to find than the rental, since while the rental had a small spout with an opening not much smaller, the A10's spout, for some reason, extends towards the back. In other words, with a small mouthed bottle, you can press it up against the rental and be sure the water will go right in. Whereas the A10, you can only line the front up and hope the hole is within the bottle opening.- Speaking of spouts, I did like having one spout for both hot and cold on the rental. Not only did it make finding it more predictable and easier, but it also allowed to add a splash of the hot or cold to control the temp without having to switch back and forth.+ There is more clearance for water containers on the A10 and the tray is also bigger and more useful.+ The A10's 'cold' is seemingly slightly cooler than the rental. It's still not close to ice cold. And the 'cool' isn't much different than the 'cold' if at all. I was hoping for a room temp option. The hot is 5 degrees hotter than the rental (tested, 158F vs 153F). Again, still not amazing, but workable.+ The A10 is also slightly quieter than the rental. Definitely noticeable, but not as annoying. To be fair though, I didn't notice the noise with the first rental I had. It seems like they switched it with a used and not as 100% functioning as intended unit.Overall, I'm happy I was able to replace the rental with a reasonably priced unit with overall better functionality.

Ive had this product for a little over a year. It still works, I can still get hot and room temperature water...but the cold function stopped working. I called and just knew for sure I wasn't going to be able to speak with someone. But to my surprise a awesome lady named ANGEL answered in less then 1 minute. She was very eager to help, and showed her concern. She spoke to me like if i was right infront of her. Like wow!!! Anyways she took care of me, figured out a solution and I'm sooo grateful for her working with me to fix the problem. Highly recommend not only because of the water cooler but the outstanding customer service I received today!

With water issues in our community becoming more frequent, my wife and I wanted to install one of these water coolers going forward. This unit is sleek and looks great, very rugged with quality construction. Easy to replace water containers, the cooling is great and the hot side also warm enough for oatmeal or tea.Shipping was fast, packaging good as well, we are very happy with this dispenser and our decision to go with this brand and model.

The product quailty seems proven by many users. I would mention about their great customer service as well. I had a little issue on my Dispenser after 1years 3months usuage. The response of service team about my inquiry was prompt and straight forward. I would say that their customer service doesn't get better than this. I have no doubt on Avalon's high rating in overall customer review. Thanks again for your great product and your customer service. I will keep enjoying your product.

The media could not be loaded.  I don't understand how this unit is so highly rated when the most recent reviews are very poor. This unit is incredibly loud. It's definitely louder than a fridge and it runs very frequently. I had a very cheap Walmart cooler and it was 100 times quieter than this. Definitely regret buying this one. I didn't read the reviews on Amazon before buying, I just went by the star rating which is really inaccurate for this product.Other than the noise, the unit isn't too bad. I thought it would be sturdier than it is but it still is ok. However, it definitely feels too pricey for this. If they cut the price to about $100 it may be a good enough if noise doesn't bother you.Update: the unit started to overflow, woke up to a flooded kitchen. I don't think it's possible to buy a worse unit.

Have had this cooler for 6 months now. Love the clean stainless steel look. Matches our other stainless steel appliances. The cooler has no problem keeping the water cold and hot. Exactly what we needed. Reading other reviews, it looks like some other people had some issues with the cooler leaking from the top. I have had no such issue. No leakes here. The other complaint I saw from other reviews was that the cooler was really loud. From my experience, I really don't notice it. It does make some noise when it cuts in, but you'd have to be sensitive to background noises for it to bother you. I don't even notice it.In summy, it looks sleek (better than any other cooler in this price range) and functions well. Does everything we need it to. It may be a tad louder than other coolers, but it's definitely not a deal breaker. This thing is worth the money.

This product only worked for a year. Then started leaking. So annoying especially since it was 300$.