Why doesn’t the neck massage reach my shoulders or upper back?

This massager is best suited for users between 5'2"–6'0" . For optimal comfort and alignment, we recommend adjusting your sitting position or using a cushion behind your back to elevate your body slightly.

Is this a deep tissue massager? The pressure feels too light.

This product provides gentle kneading and rolling massage, designed for daily relaxation and muscle comfort. It is not intended for deep tissue or high-pressure massage, but you can increase intensity by leaning back more firmly into the seat.

Why does the heat feel slow or weak?

The heating function is designed to be safe and mild, gradually warming up within 5–10 minutes to a comfortable range of 45–55°C (113–131°F). The warmth helps enhance relaxation without overheating.

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🔥 Unlock your personal spa moment anytime, anywhere!

GIFT READY LUXURY - Sleek faux leather design makes it the perfect thoughtful gift for busy professionals and loved ones.
HEAT ENHANCED RECOVERY - Integrated heating pad boosts blood flow and melts away muscle stiffness instantly.
ERGONOMIC SHIATSU MASSAGE - Deep kneading and rolling techniques mimic professional therapy for ultimate relaxation.
CUSTOMIZABLE MASSAGE ZONES - Choose full back, upper, lower, or spot massage to target your exact tension points.
ADJUSTABLE FIT EXTRA FLAP - Tailored comfort with height adjustment and waist/hip massage flap for personalized intensity.

The COMFIER Shiatsu Back Massager combines deep kneading, rolling, and vibration massage modes with soothing heat therapy to deliver a customizable full-back massage experience. Designed ergonomically with adjustable height and an extra flap for waist and hip relief, it targets specific tension areas with a spot massage function. Its stylish faux leather finish makes it an ideal gift for family and professionals seeking daily relaxation and muscle recovery.