- Smart Kitchen Faucet, 3 Modes Pull Down Sprayer, Touch On Sensor Activated, LED Temperature Control, 360-Degree Rotation, 1 or 3 Hole Deck Plate. 10-Year Warranty. (KW-70SN, Brushed Nickel)

I recently needed support for an issue with my kitchen faucet, and I was incredibly impressed by Videc's immediate response and outstanding service. From the moment I reached out, their team was helpful, professional, and genuinely committed to resolving my problem. They made the exchange process quick and hassle-free, and their communication throughout was clear and reassuring. It’s rare these days to find a company that stands so strongly behind its products and treats customers with such care. I truly appreciate their excellent support and wouldn’t hesitate to purchase from them again. Highly recommended!

This product has left me embarrassed at times because I have gotten so used to it, that I find myself tapping on regular faucets like a dork. lol. This faucet was very easy to install. The color-coded water temp indicator is convenient and allows you to avoid standing there checking the water for temp constantly. It has an auto-off feature so you don't run the water too long or accidentally walk away and it continued to waste water. It isn't a brand-name, but it is a great product!

Perfect

right after installation the electrical part of the faucet would only work intermittently. After unplugging the battery pack the faucet worked as a fuacet The unit has no sensor in it, only solenoid switches the operate from manually moving the lever. After 2 months of using the unit manually, The handle fell off. The manufacturer offerd little help except an e-mail on troubleshooting, which I had already done prior to contacting them. I would absolutely not ever buy this or any other product with the VIDEC name.

Need to get use to but once you i, it works great, It has a super sprayer button that works really well. Easy to instal and do not need to use the plate.

VIDEC provides top notch customer service and stands behind the products they sell. Their touch faucets installed in 2023 anre easy to install and easy to use The finishes are high quality and look fantastic. I’ve emailed customer service over issues with a faucet that was purchased. VIDEC responded within 24 hours answering questions, supplying parts and when necessary, sending replacement products. They stand behind their products and have remarkable customer service. I’m recommending VIDEC products to all of my friends and family.

Love this faucet!

This is a very nice faucet. It was easy to replace my old one. The touch is working fine. I like the LED that shows the rough temperature. I used an instant read thermometer and the light adjust pretty quickly. Although not a name brand it seems decent quality. I hope it does last a long time. The price point is pretty high so if it lasts it will be worth it.