Can this be run as a visual flame only without turning on the heat?

Yes, of course. This fireplace can be run as visual flame only without turning on the heat.

Why is only the middle vent blowing hot air?

This is completely normal like most electric fireplaces,the vent on the left and right sides draw in cold air,whle the vent the middle releases hot air, achieving better air circulation.

Why is there no hot air when l press the "Heater" button?

It is likely that the ambient temperature is too high,you can set the electric fireplace temperature at 86 F to turn on the "Forced Heating" mode.

Why isn't the remote working ?

1 .Battery is low and needs to be replaced

Why fireplace turns off and will not turn on?

Because freplace has overneated and sfety devse has caused thermal switch to disconnect or home circuit breaker has opened. Please pul the plug, wait 5 minutes to plug it back in and turn it on.

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🔥 Elevate your space with warmth and style — the future of cozy is here!

SMART HEAT CONTROL - Dual wattage modes and temperature range from 62°F to 82°F for energy-efficient warmth
CUSTOMIZE YOUR GLOW - 12 flame colors with 5 brightness levels for perfect mood setting
SAFETY FIRST ALWAYS - CETL certified with auto thermal cut-off for worry-free use around kids and pets
CRYSTAL CLEAR COZY VIBES - Glassed crystal insert mimics real fire ambiance without smoke or gas
SLEEK VERSATILE DESIGN - Slim 4.13-inch profile with wall mount or recessed install options fits any modern space

The Alohappy 90-inch Electric Fireplace combines a stunning crystal flame effect with customizable 12-color LED flames and dual heating modes (750W/1500W). Designed for safety and efficiency, it heats up to 400 sq ft with adjustable temperature and timer settings. Its slim, versatile wall-mounted or recessed design fits seamlessly into any room, delivering a cozy, smoke-free ambiance controlled via remote or touchscreen.