PivotellAdvance Automatic Pill Dispenser with 24 Alarms - Enhanced Security & Advanced Technology Trusted by The NHS to Help Dementia, Alzheimer's & Elderly Patients to take Their Medication

I would highly recommend getting this pill dispenser if you need to do self medication management for a family member. Money well spent. I would also recommend getting the stand for the dispenser. It's an additional cost but makes the setup complete as an integrated system.Got this setup for my 93 year old mother with advancing dementia and some hand arthritis. Paying a monthly fee of $400-$500 USD to have her retirement facility provide medication management is a costly expense and quite bothersome. I was using weekly pill boxes until that became problematic with the timing of dosing, extra dosing and missed dosing. The Pivotell eliminates all those problems.After using the pill dispenser by itself for about two months, her biggest hang-up was not inverting the dispenser enough to turn the alarm off. She would get the pills, but not go any further at times. She would then stick her fingers in the pill opening trying to turn the alarm off and then trigger an error message and error alarm. That's my biggest complaint about the dispenser design. I wish it was more fool proof against this happening. Once the error alarm is set, it will continue to sound until it's reset, which means I have to make a special trip to reset it. If the alarm timed-out after a few minutes, that would be a better design.Adding in the stand has eliminated most operator problems. It took about a week for her to get the hang of using it. At first she wasn't pulling the lever all the way forward and hence the alarm wouldn't turn off.I'm in the US and there's an identical pill dispenser product from e-pill that's twice the cost. Both appear to be made from the same manufacturer in Sweden. The total cost was Pivotell in the UK was $139 USD. I opted for standard delivery and it took about two weeks to get the shipment. When I got the stand, I opted for express delivery and received that in a few days via DHL. I would recommend paying that extra fee to get it in a more reasonable time frame. Buy the stand at the same time if it's for an elderly person or if the person has any physical limitations in inverting the pill dispenser.

super, just advertised you can stop worrying about remembering when to take your pills, just set it up as the book tells you and for the next week you just tip your pill into your hand when reminded.

Updated review although I note my previous 3 star review wasn't published....Having used the machine for a few weeks now its proved reliable. Fairly easy to use but need to be used in our case with the tipper to prove effective. Negatives are its loud, the door mechanism can be easily broken so not for everyone but suitable for early stage Alzheimer's.

Bought this for my mum who has early dementia memory issues. She was double dosing on her tablets. I had bought a cheaper version which did not work properly so returned it and bought this one. It is pretty straightforward to programme and has worked on time every time (3 times per day). It also has a screw on the battery compartment (mum tried to take the batteries out on the previous cheaper make, as it kept flashing low battery) which is useful. It also has survived mum banging it to try to get at the tablets when they aren’t due. The security mode is useful. The tablet compartment locks 2 minutes after the tablets are dispensed. It then moves half a compartment so she can see none on the left side (taken) and the next tablets due on the right side. This helps her confidence when she can see what’s coming next. You can set the alarm tone, in our case to something not too alarming. I would recommend this product, it has been a god send to us as I can now be confident about the tablets being taken.

This product is perfect. Set up is easy and the instructions are easy to follow.Purchased with additional tray and the tipping device. Great and definitely would recommend.Alarm is loud and does not stop until device is tilted significantantly to ensure medication leaves the device.Only 1 key provided. Recommend a good key ring as quite small. However very minor points.

We have been through a number of products to try and make pill taking easier for my mother - she could get confused over the morning/evening of dosette boxes. This seemed like a perfect solution - a bit more expensive that similar products, but a lot of flexibility in setting up. We also bought the tipper at the same time so at near £200 it isn't cheap.With three pills to take in the morning, and one in the evening, setting the times, alarms and number of doses is very straightforward. We used the secure setting so the pills could only be accessed at the right time, and you can set a duration after the pill alarm goes off in which the person can take the pills, which gives great flexibility - you can give a window of time the pills can be taken (we allowed 3 hours) while avoiding the possibility of taking two does back to back.The alarm can be audible and a flashing light, or flashing light only. The alarm is loud but not intrusive.So why only two stars on this review? The biggest challenge is getting the pills to dispense reliably. While the slot opens up at the right time, we are finding that pills are sticking to the side of the compartment and so not falling out of the machine when tipped upside down. On some occasions two pills have become wedged together - as the compartments themselves while quite deep are narrow. I contacted Pivotell for advice but the suggestion was just to change the type of pills - not practical when dealing with prescription medication.