Bone Conduction Headphones, Kimwood 2022 Upgraded Open-Ear Wireless Bluetooth Sport Headphones with Microphones, 8Hr Playtime, Waterproof Wireless Earphones for Workout, Running, Gym, Hiking, Cycling

Q: Why is there no sound from the headset when on a phone call?

Dear customer, Music volume and call volume are different volume control channels. So when you take a call, you need to adjust the volume again. If your phone is an Android phone, and the headphones is already connected to the Android phone. After taking a call, the call channel is usually on the bone conduction headphones, but you need to adjust the volume manually. Because even if the volume is turned to 100% while you're listening to music, after you're on a call, the volume may be less than 50%. If you don't hear sound from the headphones after you take a call, please check if HS1 is selected, if not, please select HS1, then turn up the volume. If your phone is an iPhone phone, and the headphones is already connected to the iPhone phone. After taking a call,, there is usually no sound from the headphones because the call channel is on the iPhone phone. At this time, please click Audio, then select HS1, and then turn up the volume. If you still need help, please contact email: WANG1011ZJ@outlook.com