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S**F
arrived on time
Book Arrived on time great price on book lowest price I found. I didn't expect to find my textbook for the lowest price at amazon.com but was happy it was expensive elsewhere.
K**A
High quality reference
This book is simply fantastic. It provides great coverage of quality improvement and how it impacts other disciplines as well as how to implement various methodologies. By addressing basics and contemporary topics in quality, it makes a great reference that I frequently refer to.
W**E
School Book
Exactly what I needed- exactly what was described. Good condition. What can I say- a book is a book. But it was exactly what I ordered and expected.
M**K
Required for class
I learned a lot from this textbook, but it felt like information overload at points. The examples were relevant, and I liked the links of information provided to real-life CUI experiences in healthcare settings.
L**T
A keeper
I'm a graduate student, and many of my required readings were from this book. I finally purchased it for myself although it wasn't required. It's been a great resource to keep on my bookshelf and I'm sure I'll use it more over the years.
P**A
This book is great! Everything that is covered in it
This book is great! Everything that is covered in it, is exactly what I see happening in my own facility. Definitely applies to todays health care.
S**L
No page numbers
First of all, it's a textbook, who likes textbooks? My issue is that it does not have page numbers. Other books are a "picture" of the page, so it shows graphs and footnotes, margins, page numbers, etc- just like a real book. This one shows up like a book for pleasure reading- as in you can change the letter size. This would be fine if I didn't need graphs and charts and page numbers to cite. Other books allow for zooming in on charts, this doesn't even have the charts. This book looses it formatting. Sucks for school.
�**�
Satisfied. Thanks!
My text book arrived on time, it is what I expected. No complaints.