How do you know when to change the filter?

Hi Lisa, Thanks for your interest in our Waterdrop 10-Cup Water Filter Pitcher. There are two ways to help you confirm when the filter needs to be replaced. 1. The filter life capacity of this pitcher is up to 200 gallons/3 months. Due to the different water quality and water consumption of each house, the actual replacement time of the filter element is not consistent. The actual situation shall prevail. 2. The indicator on the pitcher can help you know when the filter needs to be replaced. Below are three status of the indicator to reflect the filter life for your reference: a. The blue light means "Good status" with a maximum of 90 days of the filter life. b.The red flash means "Replace soon" with a 10-day grace period to replace the filer. c. The red light(stay on for 5 seconds) means "Replace now". At this time, you have to replace the filter immediately to ensure the finest water quality. If you have any other questions, please feel free to give us a call between the hours of 8:00 AM-5: 00 PM (PST), Monday through Friday at 1-888-352-3558. We will try our best to help you out. Thank you very much. Best Regards, Mia Lauren

I have been unable to reach customer service. What is the best way to reach them?

Hard to get to them. Leave your massage and tell them you’ve tried so many times during business hours and haven’t heard from anyone. That’s how I got someone to call me back. They were very apologetic and actually nice. Solved my problem.

What exactly does this filter out? ,also does it filtrr flouride or leave flouride?

It's NSF/ANSI 42/372 NSF 42: "Filters are certified to reduce aesthetic impurities such as chlorine and taste/odor. These can be point-of-use (under the sink, water pitcher, etc.) or point-of-entry (whole house) treatment systems." NSF 372 just means the product contains no lead, doesn't mean it filters out lead.The pitcher filters I know of off hand that reduce fluoride and lead are Epic, Clearly Filtered and ZeroWater.

Is the filter light supposed to blink after every pour? I never see it. (Yest I set it the first time).

Dear Customer, Thanks for choosing our Waterdrop 10-Cup Water Filter Pitcher. When you pour water or press and hold the button on the indicator, the indicator will show the color. If you need further assistance, please feel free to contact us via email: service@ecolifefilter.com or phone call: 1-888-352-3558 (8:00 AM - 5:00 PM PST, Mon - Fri). We will surely offer you satisfactory solutions. Best Regards Mia Lauren Customer Service Rep

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💧 Drink smarter, live fresher — never miss a drop of purity!

SAFE SUSTAINABLE - BPA-free design with NSF certifications ensures your water is pure and your health protected.
SLEEK SPACE SAVVY - Compact 10-cup pitcher fits perfectly on your countertop, blending style with function.
STAY INFORMED INSTANTLY - Smart gravity induct indicator with blue/red LED alerts when it’s time to replace your filter.
PURE HYDRATION ELEVATED - 7-stage filtration removes lead, fluoride, chlorine & odors for crisp, clean water every time.
FILTER SMARTER NOT HARDER - Lasts up to 200 gallons or 3 months—less hassle, more hydration.

The Waterdrop Lucid 10-Cup Water Filter Pitcher features advanced 7-stage filtration technology certified by NSF to reduce harmful contaminants like lead, fluoride, and chlorine. Designed for long-lasting use, its filter supports up to 200 gallons or 3 months of clean water. Equipped with a smart gravity induct indicator, it alerts you when it’s time to replace the filter. BPA-free and compact, this pitcher is the perfect blend of health-conscious innovation and modern design for your countertop.

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Brand	Waterdrop
Special Feature	Gravity, RO
Product Dimensions	25.4L x 12.7W x 25.7H Centimeters
Package Information	Jug
Installation Type	Countertop
Power Source	Corded Electric
Model Name	WD-PT-07W
Upper Temperature Rating	1 Degrees Celsius
EU Spare Part Availability Duration	3 Months
UPC	840814171929 840814178447
Manufacturer	Waterdrop
Country of Origin	USA
Model number	WD-PT-07W
Colour	White
Item Weight	454 g
Item model number	WD-PT-07W
Are batteries included?	No
External Certification	NSF 53, 42, 372

Waterdrop Lucid 10-Cup Water Filter Pitcher, Long-Lasting (200 gallons), NSF Certified, 5X Times Lifetime Filtration Jug, Reduces Lead, Fluoride, Chlorine and More, BPA Free, White, Model: WD-PT-07W

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