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Q: Is chain provided? Where does chain attach?

Yes. The 3060 Korky® 3" Adjustable Toilet Tank Flapper includes a chain. We recommend attaching the chain to your flush lever to the hole most directly above the flapper. It is also important that the chain is attached with minimal slack. If you have additional questions or need further assistance with your installation, please call us at 1-800-528-3553.

Q: What is the difference between this one, 3060bp, and 3060cm?

Thanks for your interest in Korky. The 3060BP and 3060CM are identical parts. If you have additional question or need any assistance with the installation, we are here and happy to help. Please dial 1-800-528-3553 or email us at sales@lavelle.com. We are available Monday through Friday, 7:30 AM to 5:00 PM CST.

Q: My new toilet keeps filing the reservoir every five minutes for a few seconds. Is this always a symptom of a slightly leaky flapper?

Sounds like the flapper is not sitting correctly and allowing a slow leak of water. This is why your tank keeps having to be ever so slightly refilling.

Q: will this flapper replace the gerber 3 inch #99-827?

Yes, the Korky 3060BP 3-inch Toilet Flapper is designed to work with your Gerber 99-827 toilet. If you have additional questions or want assistance with the installation, we are here and happy to help. Please dial 1-800-528-3553 or email us at sales@lavelle.com. We are available Monday through Friday, 7:30 AM to 5:00 PM CST.