HPPavilion 360 Convertible Windows 10 Laptop
M**R
Warranty not matching and some scratches
The warranty of product which I buy is already showing active 4 months before from date of purchase.How can I know product is new or used also some scratches.
P**P
Very good laptop
Excellent machine...i had waited almost a month after i got this laptop to make this review. I ordered gold colour and was sent silver..but then what can i possibly asked for again...it was an upgraded version 256GB ssd instead of 128GB ssd i ordered...kudos to the seller. That makes up for the gold colour...overall working just fine.
N**A
Unhappy with service
The product was delivered on 14th May 2020 and the warranty is expiring on 12 June 2020. No idea how this warranty about to expired ..... feeling product sold is the faulty return / refurbished. Unhappy with services.Also no serial number in Invoice. Even after multiple requests no response.
R**V
Critical Battery Failure
Laptop suffered critical battery failure with 10 months, and seller says out of warranty.. this is not acceptable, it should have minimum one year warranty. Amazon, we need products which have warranty of at least one year to be sold. this is really serious issue.
A**D
Product not as expected !!!
I already tried to fix wifi problem at approved hp office but they said we can't fix this model and no support for this model in middle eastSo you are requested to share the return label with the address, so that i can self-ship the product through an international courier for refund.
I**L
Good Product... High performance
Delivered the laptop recently... very good product... Excellent working...Everything is perfect... but no pen with laptop...
E**.
very supportive and cooperative seller
I bought that convertible device(pavilion x360, 8GB, i5) but unfortunately I was not happy with the touch pad,seller contacted and he was kind and understan my concern then respond in very positive manner.realy such a good person to deal with.
P**W
On time delivery and compliance with the specifications
Likes - the delivery was on time. All items were in accordance with the specificationDislike- There isn’t much clarity on the warranty period. As per information on HO website I have only 8 months left whereas Amazon states the machine has 1 year warranty. It is better to have the warranty certificate included in the package for clarity
O**P
Great laptop for work or school
Laptop was perfect with great build quality, very portable and light and also great value for money. It has a powerful processor so it can handle all kinds of work or productivity you throw at it, very good build quality with a solid biuld and also many other features which makes this better than the more expensive premium ones. Would definetly recommend buying this one if you are a student, do work on the go or if you just want a portable lightweight laptop that can do all your work
R**A
Excelente producto
Le doy solo 4 estrellas porque desde que la puse a trabajar me ha estado fallando un poco la pantalla, ya que de repente se apaga y queda en negro o si no me marca como error del sistema, dice mi esposo que es un controlador pero no ha checado bien, si no para meterla en garantía.
M**E
no fingerprint reader
The description said it came with finger -print reader and it didn't;(
K**E
DUPED ME
DO NOT PURCHASE THIS COMPUTER I PAID $683 FOR THIS LAPTOP AND RETURNED IT THE NEXT DAY ONLY FOR THEM TO REFUND ME $546 ($136 TO RETURN A BRAND-NEW COMPUTER) COMPUTER WAS IN PERFECT CONDITION WITH ALL MAIN COMPONENTS IN TACK, WRAPPED AND SEALED TO PERFECTION WITH THE HELP OF UPS.IF YOU HAVE MONEY TO LOSE GO FOR IT. BUT THEIR RETURN POLICY IS RIDICULOUS!
M**E
WORSE SPEAK/MICROPHONE DRIVE EVER
IF I HAD KNOW THE SPEAKERS/MICROPHONE WOULD BE SUCH AN ISSUE, I WOULD HAVE SENT THIS BACK WHILE I COULD. I CAN'T GET SPEAKERS TO WORK HALF THE TIME OR THE MICROPHONE WORK THE OTHER HALF. I AM CONSTANTLY HAVING TO RESET OR UNINSTALL OR DO SOMETHING ELSE THAT SUPPORT TELLS ME TO DO THAT I SHOULDN'T HAVE TO DO. AWFUL.