How do I send a message to the seller? Every single one of my eye masks is dried up and unusable, despite an expiration date of 6/18/23.

Hi Thank you for your question, Can you please contact the seller via order messaging service so we can arrange for replacement box + a free gift or a full credit refund ? Normally the box needs to be 100% seal and we experience similar situation that the seal was broken and the collagen dried off , sorry for the inconvenience

Why are mine all dryed up and it says their good until 6/18/2023?

Hi It is possible that sometimes they have a hole or get damaged during delivery. if you feel that is the case please send your address via message to seller and will send you a free replacement

Whats the difference between 1 and 2?

Dear Breanna The ONLY difference between 1 and 2 is the price , seems that you will be getting a better deal buying a pack of 2 You may also be interested in looking at Eye Mask + Lip Mask pack - see Listing below https://www.amazon.com/dp/B0B9X9GHY7?ref=myi_title_dp

Are they cruelty free?

Dear S.E.O. Thank you for your question Yes they are 100% cruelty free ,

Desertcart Logo

Deliver to Malaysia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

👁️‍🗨️ Turn heads with eyes that glow gold!

FIRM YOUTHFUL - Collagen-rich formula restores elasticity, visibly reducing wrinkles, fine lines, and crow’s feet.
DE PUFF REFRESH - Targets under-eye puffiness and dark circles for a well-rested, radiant look every day.
EFFORTLESS LUXURY - Easy 15-20 minute application with soothing hydrogel patches for spa-like treatment at home.
GOLDEN GLOW REVIVAL - Infused with real 24K gold to brighten and rejuvenate tired eyes instantly.
DEEP HYDRATION SURGE - Hyaluronic acid delivers long-lasting moisture, shielding delicate skin from pollution and dryness.

Bisou Bisou 24K Gold Under Eye Masks combine luxurious gold, hydrating hyaluronic acid, and collagen to deeply moisturize, firm, and brighten the delicate under-eye area. Designed to reduce puffiness, dark circles, and wrinkles, these hydrogel patches deliver a professional-grade anti-aging treatment in just 15-20 minutes, perfect for busy millennials seeking radiant, youthful eyes.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.