

| Best Sellers Rank | #954,987 in Books ( See Top 100 in Books ) #106 in Business Communication #2,118 in Communication Skills |
| Customer Reviews | 4.7 4.7 out of 5 stars (549) |
| Dimensions | 8.5 x 1.1 x 10.8 inches |
| Edition | 3rd |
| ISBN-10 | 1260143724 |
| ISBN-13 | 978-1260143720 |
| Item Weight | 2.31 pounds |
| Language | English |
| Print length | 368 pages |
| Publication date | March 13, 2019 |
| Publisher | McGraw Hill |
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