What's the difference between this guy and the Cafiza? Are they interchangeable?

No... Cafiza is used for cleaning group heads, where descaler goes in the water tank to clean out the internal water lines.

how much of that solution i need to use if i clean for the first time?

According to the directions on the bottle, you need the full bottle. We used this for the first few times, but now use one that we can get at Bed, Bath & Beyond.

Is this item a multipack? It does not say anything on the page, but it is offered on other pages for 19.99.

I cannot answer the question and apparently neither can anyone at Amazon. I have asked twice via e-mail and once by phone and have been told 12 and 1 by email and when on the phone was told "2, no 3.".You can obtain a single 250 ml bottle from Whole Latte Love for $9.00.

Can this be used on the lavazza blue point?

It should work just fine with the Lavazza Blue Point. Although, there is always a risks when using descaler if it has been years since the machine has been descaled.

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⚡ Elevate your espresso game—because your machine deserves the best!

COMPACT CONCENTRATED - 250ml bottle delivers long-lasting maintenance in a sleek, easy-to-store size.
PERFECT FIT FOR GAGGIA - Specifically formulated and officially approved for Gaggia super and semi-automatic machines.
CALCIUM DEPOSIT FIGHTER - Effectively dissolves stubborn calcium buildup to preserve machine longevity.
SAFE RELIABLE FORMULA - Gentle on your machine but tough on scale, ensuring optimal espresso flavor every time.
EFFORTLESS SCALE REMOVAL - Keep your espresso machine running like new with powerful descaling action.

Gaggia Decalcifier Descaler Solution is a 250ml liquid formula designed to safely and effectively remove scale and calcium deposits from Gaggia super and semi-automatic espresso machines. Officially approved by Gaggia, it ensures optimal machine performance and longevity.