PanasonicOven with Cyclonic Wave Inverter Technology, 1250W, 2.2 cu.ft. Countertop Microwave with Genius Sensor One-Touch Cooking – NN-SD975S (Stainless Steel/Silver), Stainless

Microwave works very well. I like that it has a sensor where you can cook your rice or baked potato and it comes out perfect every time. I would recommend this product

Amazing microwave, the best you can buy

Cooks very well, doesnt create hotspots, cooks evenly and well.Features: I am not sure what it is about this - maybe the Genius sensor or the Cyclonic wave? BUT it works phenomenally well. Well worth the cost.read the instructions and it will show you how to cook so many things well.The negatives I see are: you have to press the sensor button to cycle through the different settings. It would be so much easier to hit "Sensor, 4, start" rather than hit sensor 8 times then start. however the defaulted "6" sensor setting reheats everything perfectly. the ability to add a little or take a little away with one button (the ones next to zero) make it easy to tweak to your preference/need each time. The door opening press button/lever is a bit wonky and feels fragile. You have to hit it right, and 85% you do first try.Noise level is low and the beep is audible but not loud or shocking. Color is grand, I thought it would be stainless steel, but he stainless paint color is hard to tell even from an arms length.The child door lock reset when power is removed. I understand why they did that, and the child lock is a a nice feature but having to look up the three key code to turn it off is a hassle. (its only one key to unlock the door after cooking)Power and size - this is well endowed. It cooks better and faster than my previous MW, which had more power and less features. It will fit large bowls easily as well as medium size pans for larger items.

Really enjoying this microwave but, the stainless-steel cover on the microwave comes out of the box covered with a thin blue film that covers not only the entire cover but is even in the air vents for air coming out of the microwave. It appears that the film is applied before the cover is screwed onto the microwave. No instructions about this film other than to make sure you remove it before using the microwave for the first time. (We through this with our last refrigerator as well). So, let me say that you do not want to open the box and then start trying to get the film off the stainless steel. Let the microwave warm up to room temperature. Do not try to cut it, you'll scratch the metal. I used a hair dryer to warm it up but, don't use "hot" and don't warm one section for too long, Once it warms up it will come off easier. Not in one or two or three pieces but take your time and eventually you will get it all off. And then you can start enjoying it. If you are used to an all button control pad, this is different but you will get use to it pretty quickly and , it heats beautifully!

A little part of me feels like this review is a tad unfair. First up - this is a perfectly nice, decently performing microwave. Nice functions, works great, reasonably easy on the eye for a big steel box. If I were rating this product on its "microwave-yness" then I'd give it 4 or 5 stars. But most of me thinks that this oven, and Panasonic, throroughly deserve a 1 star for two reasons.First, there are the key words "built-in" in the description and spec, which is exactly why I bought it, as I need a replacement built-in microwave. This oven pairs with the NN-TK932SS trim kit, which I confirmed with Panasonic customer support is the right one. And when I look at the Panasonic website (see picture) there's a nice tight finish. But when fitted, there is actually a 1/2" gap on all four sides of the microwave through which you can see the duct work and cabinet cavity. Seriously - the trim hole is exactly 3/4" bigger than the oven. Ugly. I thought I'd bought the wrong kit, but no.Second, the customer support from Panasonic is ATTROCIOUS. Here's a fun transcript from my chat with them:Levon S (1/3/2018, 7:26:55 AM): Welcome to Panasonic Microwave Support Live Chat Group!How may I assist you?Me (1/3/2018, 7:27:19 AM): Can you confirm the correct 30" trim kit for an NN-SD975S microwave?Me (1/3/2018, 7:27:49 AM): I bought the NN-TK932SS but it has a 1/2" gap all around the microwave, looks ugly.Levon S (1/3/2018, 7:29:17 AM): NN-TK932SMe (1/3/2018, 7:30:22 AM): Really? And its supposed to have a big gap around the microwave? It looks terrible.Me (1/3/2018, 7:31:07 AM): Look at the picture at http://www.abt.com/product/64796/Panasonic-30-Stainless-Microwave-Trim-Kit-NNTK932SS.htmlMe (1/3/2018, 7:31:25 AM): With the 975S microwave it doesn't look like that at all.Levon S (1/3/2018, 7:32:15 AM): Then you need to contact a installer for unit was installed wrongMe (1/3/2018, 7:33:43 AM): Are you serious?Levon S (1/3/2018, 7:33:43 AM): yesMe (1/3/2018, 7:34:26 AM): There is no installing it wrong. Its a trim... it fits over the microwave. The hole in the trim is bigger than the microwave. "Fitting" it won't make the hole bigger or smaller.Me (1/3/2018, 7:34:51 AM): I'm not talking about the hole in the cabinet. I'm talking about the hole in the trim which fits over the oven.Levon S (1/3/2018, 7:35:30 AM): That is the correct trim kit as I have stated to you and you have enter it wrong because there is no spacing on itMe (1/3/2018, 7:37:17 AM): Is there a phone number I can call to talk to someone else. Either you don't understand me, or the product I was sent is defective. I can fit my entire finger between the trim and the microwave.Me (1/3/2018, 7:37:26 AM): All the way around.Levon S (1/3/2018, 7:37:34 AM): You can call 1-800-211-7262 but you will be charged $9.95 to speak with agent over the phone.Me (1/3/2018, 7:38:02 AM): You guys suck. I'm returning the microwave unless you give me a number to speak to someone for free.Me (1/3/2018, 7:38:27 AM): You call this customer service?Levon S (1/3/2018, 7:39:36 AM): Sorry there is no free numberI discovered that there IS a free phone service during the warranty period, but what the number is escapes me. The phone line that told me this hangs up before giving you the option of talking to someone about warranty.A second chat had similar, almost comedic results. The second guy had ME google product dimensions for his own products, in order to confirm that this isn't a fitting issue, and yes indeed the trim is 3/4" bigger that then microwave.