Full description not available
M**2
Great product.. After a few tweaks.
The good? It does what its supposed to do and from my experience so far, is very reliable and connects well to my wifi network. The phone app is also a bit on the Chinese side, but also works well. Support told me that the unit remembers device schedules once programmed and because of this doesn't depend on the internet (or a wifi connection for that matter) to operate in instances where you lose internet. I hope they're right. The website seems to indicate otherwise, but its hard to tell. It's obvious this is a Chinese made product that is being marketed by a US based firm. The literature is littered with spelling errors and the youtube videos are all synthetically voiced. BUT.. for the price this thing is very hard to beat and strangely enough, has no obvious competition. Kudos for someone seeing an opportunity to fill a very in-demand need and putting together a solid product to fill it. The negatives however, are *almost* a deal breaker. I'll explain below:The bad? Oh heavens, for the love of all that is holy, have a professional re-do your wiring diagrams. A few are OK. Most are downright laughably lazy and I can see the casual user damaging not only this product but other devices they're trying to connect. The ultimate kicker however, is how absurdly wrong some of them are, especially the ones that involve a REX push to exit button. I was told by support that this unit is "toggle" based instead of "switch" based. Meaning, inputs that are tied to common (like any REX would be) TOGGLE the lock on/off instead of.. you know.. just simply switching the lock off like any normal access control system. In the right (wrong?) scenarios, this could be potentially dangerous, as you could have someone accidentally press the REX button while the door was unlocked which would trigger the door to a lock state in the middle of a work day where now you've locked all your customers out of your store. Why on Earth did they not use SWITCH based login instead is an absolute head scratcher. Thankfully its a simple solution, albeit something support isn't going to suggest if you bring it up (I've tried). The wiring diagram for REX is simply wrong. You'll want to tie your REX common into the N/C output (the same output going to your lock) instead of ground. Tie your ground into the common input instead. This way, your REX is rendered useless if the lock is in an unlocked state (and thus, can't accidentally be toggled ON). I haven't tested whether or not a weigand keypad follows the same toggle or switch logic but I know they give you ability to add user schedules, so worse case you could simply define the user schedule to match the device schedule to prevent any accidental locks from your keypad as well.EDIT:So it seems the wiegand integration works the same way. So remember to align user schedules to your device schedule. The device "schedule" simply toggles the door on or off at your beginning and ending times. It doesn't "keep" the door open or closed which is a little misleading. In any case, with these workarounds, the system now operates exactly as if should and has saved me a ton of headache (and money!). I've bumped it up a star now that I know it's capable of doing every thing I needed it to.
TrustPilot
2 周前
2 个月前