Hi , I have received d this item and it’s damaged . I need a replacement . What’s the procedure .

I would get in touch with the manufacturer.

Where can you buy filters for this jug once this one runs out ?

Hello, Thanks for the question and happy to help. The pH RESTORE Glass Alkaline Water Pitcher uses the PH001 Alkaline Water Replacement Filter. Each PH001 filter cartridge is good for every 1500 Cups/96 Gallons/360 litres. The average person consumes (68 Ounces) per day (2 litres). The more people in your household, the more frequent the filter replacement. As a general guideline: 1 person = Replace every 6 months 2 people = Replace every 3 months 3 people = Replace every 2 months 4+ people = Replace each month You may find the PH001 Replacement filters in Amazon through the link below: https://www.amazon.co.uk/dp/B01JL0LGIY?ref=myi_title_dp Hope this helps! Please feel free to reach out to us via Amazon messaging for further questions and we are happy to help. Kindly, Pam Invigorated Living

Are any other filters compatible with this? The ones suggested don't have good reviews, and are even purported to only have two levels of filtration.

Hi Suzie, I don’t know where you’re seeing reviews but on Amazon UK they average a 4.5 out 5 rating. I’ve only just started using the pitcher and filter but will say that I’m very happy with both and my tap water tastes great!

Does this jug come with the first filter included or must it be purchased in addition to the jug? Thank You.

Hello, Thanks for the question and happy to help. Yes, the pH Recharge Glass Alkaline countertop unit includes one PH001 filter upon purchase. In fact, all our water filter units comes with one filter to get you started with. Hope this helps! Please feel free to reach out again via Amazon messaging for further questions and we are happy to help. Kindly, Amy Invigorated Living

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💧 Sip Smart, Live Elevated: Pure Alkaline Water, Anytime.

LONG LASTING FILTER LIFE - Purify up to 360 liters (1500 cups) of water with one cartridge—less hassle, more hydration.
ELEVATE YOUR HYDRATION GAME - Boost your water’s pH up to 9 for a refreshing alkaline kick that fuels your day.
ADVANCED MULTI STAGE FILTRATION - Eliminate fluoride, chlorine, lead, and impurities while preserving essential minerals like calcium and magnesium.
ECO FRIENDLY HEALTH CONSCIOUS - Ditch plastic bottles with BPA-free, food-grade materials backed by The Water Quality Association.
SLEEK MODERN DESIGN MEETS FUNCTION - Anti-slip glass body with an anti-mould bamboo lid—perfectly stylish for your home, office, or social gatherings.

The pH Restore Glass Alkaline Water Filter Jug by Invigorated Water offers a 3.5L capacity with a unique PH001 multi-stage filter that removes harmful contaminants like fluoride, chlorine, and lead while enriching water with beneficial minerals and raising alkalinity up to pH 9. Designed with a modern anti-slip glass body and bamboo lid, it’s perfect for home or office use. Each filter lasts for up to 360 liters, providing a sustainable, BPA-free alternative to bottled water.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

RM759

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Malaysiastore

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Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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Very reliable shop with genuine products. Will definitely buy again!

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Brand	INVIGORATED WATER
Model Number	RESTORE Glass
Colour	Clear
Product Dimensions	19.05 x 15.24 x 30.48 cm; 1.55 kg
Volume Capacity	3.5 Litres
Special Features	specialized filters for specific contaminants
Item Weight	1.55 kg

pH Restore Glass Alkaline Water Filter Jug - 3.5L Filter Water Jug with Multi-Stage Filtration, Reduces Fluoride Chlorine & impurities, Water Filter Cartridge Included, Pitcher Jug For High pH

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