Amped Wireless High Power 700mW Dual Band AC Wi-Fi Access Point (APA20)

This one surprised me, and not in a good way. I own a few Amped devices between home and work and have always had great results with them. I bought this one for work as it's a little more powerful than the APA20 I'm currently using and supports the new AC standard that should give more range and speed. The problem? It doesn't. In fact, the Netgear access point I was replacing had better range and speed than this. I can't say why at this point. Perhaps the Dell laptops we use implement the AC standard differently than this does. I can say that at the same distance as the APA20, I get 4 bars and very good speed, but with this it fluctuates between 1 bar and 4 and gives me virtually no connection, and what there is drops constantly. I haven't had the time to work with support on this--been too busy with real work. If I do find a solution, I'll come back and amend the review.*** UPDATED 6/2/2015 ***Finally got around to working with support to troubleshoot the issues. After several tries, they RMA'd the access point and replaced it. The new one works better than the first one, but there are still issues. I assume there must be 5Ghz interference in our building. The range and speed of the 5Ghz network is just unusable here. So the whole idea of better range and speed using "ac" is out. The 2.4Ghz network is pretty solid with about the same coverage and speed as an APA20000G access point. It shares the RADIUS authentication problem in that you cannot use RADIUS if DHCP is set to client mode. Thought they would have fixed it in a new product since I reported the issue with the APA20000G. The network settings page is difficult to configure as it complains about the DHCP client range even when you're not using it as a DHCP server. I can work around the configuration issues of course, but I shouldn't have to. So as much as I wanted this to be a great product, it's just OK. At least in this environment.

This is a very expensive access point at close to $200. One would expect top of the line performance for this price. The APA20 does not deliver.I have flashed the firmware to the latest version downloaded from AmpedWireless.com several times. It made no difference whatsoever. You have to reboot this device on a daily basis in order to regain WiFi connections. In addition after flashing the firmware, I factory reset the unit to make sure all was clear before attempting to set up the unit again.I have 4 devices using the APA20: 1) Samsung Galaxy Note 3, 2) LG G2, 3) iPad, 4) Sony Vaio Laptop. Every single device looses the connection with the APA20 on a daily basis. These same devices do stay connected with no issues to my TrendNet Access point. I bought the APA20 to replace the TrendNet in order to gain a greater coverage area. Looks like that was a bad idea. Stick with what works.I used the 5 GHz band and monitored the device with a PC program called inSSIDer. With inSSIDer, you can see all devices in your neighborhood and make sure that yours is not on the same channel as neighboring devices. I had a unique 5 GHz channel so interference was not to blame. The APA20 just randomly drops connections. In fact there were no other 5 GHz channels in use in my area. Everyone else was using 2.4 GHz.I went for help on the Amped Wireless Community Forums. I joined the forum and posted questions 3 times concerning my issues. Each time I posted, I received a message that the post had to be approved my a moderator. Well, they never were approved and posted to the forum. I got zero response. I suspect this is because there were so many other users complaining of the same issues, that Amped Wireless did not want to look bad by adding yet another complaint of dropped connections to the list. One would think that they would at least get back with a response, but they didn't.The APA20 had the potential to be a great access point, but the firmware is not ready for prime time. Amped Wireless is letting the consumer be the beta tester for a product that was not ready for market. It's nice that they let us purchase these expensive units that don't reliably work, then possibly fix issues as time goes on at our time and expense.I spent hours fiddling with this thing to try and get it to keep a reliable connection. I have wasted way to much time. It's going back as defective.EDIT: To be fair to Amped Wireless, I did receive a reply from them today 1/20/14 asking me to contact customer service. It took a little while, but they did respond.