Compassionomics: The Revolutionary Scientific Evidence That Caring Makes a Difference Paperback – May 10, 2019

A great book in being better at interacting with people and customers

Only after retirement, I’m understanding the full impact on compassion in health, after serving 40 years in the critical domain of mental and psychiatric health care or even the awareness “I was right when I wanted to see more quality time for nurses to communicate with patients” It also makes so much relevance today, understanding the impact of the lack of compassion during the COVID crisis – also a compassion crisis- and there for essential.This book came to my awareness through members of my European specialist nurses team on microbial issues and experts in infection control, referring to a podcast of Mitchell and Kiernan with special guest Julie Storr in the open podcast on Compassion and Infection Prevention.A crucial element is, ‘with compassion to secure sustainability in times of uncertainty’, such as the covid, health economics and the climate of the efficient addiction and a big issue is our health workforce, working conditions, retention. We need to do all in our capacity to see that our contribution to health and its challenges is valued in it’s true proportions and worthwhile to invest in and put compassion on top on all behaviours and health interventions.There are many examples how low compassion rates impact the health and social wellbeing of patients and let me show care one example, and that are the masks. Many patients are highly depending on facial expressions and just taking time, especially with those with a hearing impairment. Health is complex and getting more complex and the personal contact can not only be replaced with apps. We need to understand the impact wearing masks and therefor lesser communication, and impact for persons in age or those with auditory impairments depending on facial communication. With lower compassionate intervention, it has impact on lesser trust in professionals with too late monitoring and prevention.After reading this book I truly believe that this is not only for professionals in health but also those in high level administration, policy and regulations responsible for health work force in quantity and quality. This especially to the background that the digitalisation in health what will have a central role with the expectation on lesser personal contact. It will be a challenge to secure compassion in the technical communication domain.I also find the adherence aspect to compassion of high relevance, what means that one euro invested in communication, information and education is worth a ten folds it’s investment and the ‘40 seconds method’ might be so fundamental. Especially to the background of shortage in nursing and doctors, there is so much prove what is needed and take compassion as a fundamental for all direction, such as instead to saying ‘yes’ to everything with the art for saying ‘no’ becomes very relevant because compassion is making choices and taking matter serious.I think this book is essential for all decission makers and those in the position and to act accordingly on future restriction policies related in infection prevention and the digitalisation on the health domain and ask the question: "where does the compassion comes in"

This book was recommended by our patient experience committee. I didn’t think much of it at first but it turned out to be a great read. Loved this book!

I read this book and appreciate all the factual data points making the case of how compassion affects patient-doctor relationships and its impact on the provider . I was hoping it would explain/cover how to convey compassion to family, patients and love ones. Thank you for the information.

I know we would all like to say we treat each patient with maximum kindness and compassion, but the reality is that we have bad days. We all have those clinics where we are an hour behind or the patients who are frustratingly poor historians or way too chatty than we have time for. The data presented in this book really made me feel convicted. My attitude towards patients may be just as important to improving their health as the prescription I’m about to write for them! That’s insane, if you stop and think about it. Highly recommend this book if you interface with patients in any way.

A timely book that demonstrates the economic impact compassion has in the health industry. A well-researched book that demonstrates how shifting the focus from treating diseases to caring for people has on stakeholders. Putting compassion at the heart of interactions equalizes the focus on quality and lower costs. The emerging science of compassion is undoubtedly demonstrating its importance in society and the economy. At a time when AI is taking central stage, this timely book presents a compassion-centric paradigm that is called to stay. The book answers the consequences of facing a compassion crisis as well as it demonstrates why compassion matters. If you are interested in awakening compassion at the workplace perhaps you want to explore the work of Dutton and Worline.

This is a book that must be part of anyone working in healthcare. If we exercise the compassion and kindness that we all deserve each day the world would be such a better place.

Easy to read and understand the science behind caring.