H-AA Slow Juicer, Matte Black

Wow,I have spent all my adult life buying juices from supermarkets etc, not any more. You can put what ever you like into this juicer and it comes out tasting so fresh and incredibly tasty. Some times you can get wrong, such as spinach, broccoli and tomatoes, never again. It’s made so well and I am sure it will out last me.

Though expensive, this juicer is a great product because it works so well extracting the maximum juice out of the vegetables and fruits. It's not noisy and easy to clean despite it's a little complicated to assemble and disassemble. We use it every day now.

Para raíces es lo mejor. El Jugo sale excelente. Lo único malo es que para lavar son muchas partes, fuera de eso es lo Mejor.

Todo estuvo bien el producto excelente y los tiempos sin problemas

This unit is quiet, attractive, so safe to use, so easy to clean. It took a few uses before I became completely familiar with how the pieces fit together, but now I'm set. This is a "masticating juicer" as opposed to a centrifugal juicer. I had to google the differences. My old juicer relied on centrifugal force to pull out the juice. It was pretty messy--clean up included that entire corner of the kitchen--and the pulp it left behind was still pretty wet and full of unextracted juice. The Hurom keeps its mess to itself quite nicely. The extraction basket is large, the collection beaker is easy to pour into a larger pitcher (I make large quantities of juice), and the unit comes with two extraction filters, depending on how pulpy you like your juice. And it's so quiet! I like that. You can also purchase a filter that lets you make ice cream. I like that because I can control the amount of sugar.

I purchased a Hurom H-AA Slow Juicer, Matte Black, for $439 in mid-July. It worked beautifully in the first few weeks. This juicer was an upgrade: I had previously purchased a smaller Hurom, which I then passed on to a family member upon upgrade. After a few weeks, the Hurom began making groaning or high-pitched noises when I put in pieces of harder produce, although it never had before. Then, the juicing element began sticking to the motor base, so that it was ridiculously hard to lift it off. This has gotten progressively worse, with no change in my juicing technique. Amazon recommended I call Hurom to see about replacement. The Hurom rep who answered the phone was astonishingly oppositional, belittling, and rude. I was completely amazed. No looking up my customer profile, no attempt to learn my name, just first telling me that this could only happen because I was doing something wrong. And she said it with a tone of superiority and disdain that was... completely unexpected. When my answers showed I was using it correctly, she said things like "Go try it again." They would certainly not replace it, she said, because no parts were damaged, and this is not a known defect. When I expressed my astonishment that they would treat a customer who had spent over $700 in half a year on Hurom juicers this way, she said, well, I could send it in to their inspection team, but she did not suggest in any way that this would be worth my while. "Have Amazon replace it," she said. No attempt to outline the conditions of their warranty--is there even a warranty, I now wonder?? I've had much better service from even the most notoriously un service-minded industries. The only parallel I can think of for this Hurom representative's attitude would be the attitude of a health care insurance rep when you contest a charge. Never again Hurom, for this polite and generally agreeable customer. I am switching to another brand, but what a disappointing experience.