Xfinity Comcast XR5 RF Remote Control X1 w/ BackLight - Version V4-U

Yes, if you take your dead remote to a Comcast store, they will give you a new one for free, no questions asked. But, it will be a XR15V2-UQ, not an XR5 or XR11. This free thing is the most frustrating piece of garbage imaginable, so 10 bucks for the XR5 is well worth it to avoid the irritation. It did the setup with no problems, but actually using it is another matter. The buttons are too small, and some are the membrane type, which are really a PIA to use. The worst however is the mute and volume. My old XR11 would work pointed at the wall or the ceiling, but the XR15 had to be precisely aimed at the device being controlled (in my case a Yamaha receiver), or it wouldn't work. The result was that it took an average of 3 pushes to get the receiver muted. Unlike the XR11, the XR5 (this product) does not have voice control, but that's a small price to pay to avoid the extreme frustration of the XR15. Considering that some will burn $10 worth of gas to go to the Comcast store to get a free replacement, this one makes a lot of sense.

This is just a remote for my Xfinity box. But I have to say, this is a really good remote. The shape makes everything really intuitive. It has a blacklight for all the buttons, but I generally never even need to look at the buttons. I can feel where most buttons are without any effort, just intuitively. That's impressive design -- especially compared to the last remote they gave me -- but for any device, a remote this good is a real accomplishment. I wish it were for something more useful than just TV.

Not very good, works awful, don’t buy

I needed a replacement remote for the Comcast Xfinity X1 system and this remote worked well. It came with batteries and programming was quick and easy. The price seemed to be a good value and thanks to Amazon Prime's two-day delivery, it was also very convenient.

The volume buttons do not work

Product and performance exceeded my expectations.

This remote works fine, until the “OK” thin rubber cover deteriorates and crumbles and than you are unable to use the “OK” open, and it is used constantly. I could not get a Cox remote, so I replaced it with an “Xfinity” remote, it is identical to Cox’s except it says Xfinity where Cox’s would say “Contour” on the menu button. The infinity XR5-v4-U remote works great, and will last much longer.

This is the best remote to use withComcast. They had given me one without voice control when I set up my second TV and I missed it. I like the fact that it lights up when you lift it up, although that makes it a "battery eater" . I just have to remember not to keep it in my hand and wave it around.