Where to get more links?

Hello, we do not offer these extra links for sale separately. However, if you need one for any reasons, you can contact us directly. Maybe we will find a solution for you. Kind regards!

How do you open this bracelet? I am finding it difficult

Hello, In this bracelet, the closure is pushed laterally into each other. He is held together by the magnets and in order to open it, the closure is pushed apart laterally. Kind regards!

How do i contact the seller, brought at christmas and one of the magnets has broken and the band keeps falling off?

Hello, if there should be any kind of problem with the bracelet, you can contact us directly: support@serasar.de We sure will find a solution for you. Kind regards!

How to change the clasp

Hello, In this bracelet, the closure is pushed laterally into each other. He is held together by the magnets and in order to open it, the closure is pushed apart laterally. This way you can take out or put in the extra link. Kind regards!

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.