Can other universal remotes work with the converter? Or can a spare be provided? My remote is unresponsive after only three weeks of use.

I don't know we've had ours 6 months and it works fine,check you have battery in correctly.

Does the volume control the rca output?

My Yamaha amplifier has the same remote signal as the one on the DAC. But the volume range on the DAC is small. So I ignore the DAC volume control .One usually has to press the Yamaha remote several times to obtain the desired level [since it is interfering with the DAC volume] but it is okay.

My question concerns the power supply to the unit. i need to plug it into the mains. how do i do that ? do i need an adaptor for the supplied cable ?

As box is powered by USB cable and the instructions don't state an exact voltage (i.e. 5V,5.1V, 5.2V...) then any mains to standard USB adapter will probably be okay. I have mine plugged into the USB port on the TV for power.

Can I link sky q and PS4 to this

hello yes you can connect it to Sky Q as this is what i use it for but you will need an RCA lead for the out on the DAC this is the one i use https://smile.amazon.co.uk/AmazonBasics-2-Male-RCA-Audio-Cable-Black/dp/B01D5H8P0G/ref=sr_1_40?keywords=av+lead%5D&qid=1581986418&sr=8-40 and the sound quality is very good i hope this helps

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🎶 Elevate Your Audio Game with Neoteck!

TRANSFORM YOUR SOUND - Experience crystal-clear audio with 192kHz digital-to-analog conversion.
PLUG PLAY SIMPLICITY - No complicated setup—just plug it in and enjoy high-quality sound instantly.
VERSATILE CONNECTIVITY - Seamlessly connect via Optical, Coaxial, or RCA for ultimate flexibility.
COMPACT STYLISH DESIGN - Sleek, modern aesthetics that fit perfectly into any home entertainment setup.
REMOTE CONTROL CONVENIENCE - Easily adjust volume, mute, or power on/off from the comfort of your couch.

The Neoteck DAC Converter is a high-performance digital-to-analog audio converter that supports 192kHz audio quality. It features versatile connectivity options including Optical, Coaxial, and RCA outputs, and comes with an IR remote control for easy volume adjustments and power management. Its compact design makes it a stylish addition to any audio setup, ensuring you enjoy superior sound without the hassle.

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