How long does it remain cold? This was asked already, with all giving positive answers, but there are dozens of people who say it only lasts 5-15 min

10 minutes at best. Trying to ice my knee and have to use a wrap to hold it against my knee. Begins to lose it's coldness about 5 minutes in. Definitely looking to get a longer lasting one. A 20 minute icing is needed.

Is "proprietary gel" non-toxic? I have found that all ice packs leak eventually, and don't want toxic chemicals in my freezer or on my skin.

I have had this ice pack in XL since 2018 it has been frozen many times, but mostly I keep it in a mini fridge in my room and use it for when my husband or I have migraines. It stays cold for a really long time. Folded in half, it has a really nice weight to it and, unfolded, it’s large enough to wrap around my head. It has never started leaking. I actually just ordered another one so my husband and I would both have one. I definitely recommend the larger size as it does stay cold much longer than the smaller size (hours).

What is the warranty? I've had two out of the three ice pack I've owned leak. How do you stand by your product?

Charlie,Thanks very much for your inquiry. I see based on your comment to Christopher's post that you are just inquiring about the warranty. To be honest, I thought you had problems with our product as well! I'm glad to hear you are just wondering about the warranty. We certainly stand by our product and believe FlexiKold to be the best gel cold pack on the market. We rarely have heard of our product leaking as the gel is enclosed in a sturdy, vinyl exterior. However, if you run into any issues with your cold pack, we would be happy to take care of you. Simply contact us with your issue and we will make it right. If you have any other questions or comments, please do not hesitate to ask. I'm here everyday from 9-5 EST.Happy Holidays!Best,Pat D. of NatraCure

Is this only intended for cold. Im a massage therapist and I have a towel warmer, can I just roll this up and throw it?.

Ludah,Thanks for your question! Unfortunately, the FlexiKold line is only designed for cold therapy. Please do not hesitate to contact us with any additional questions.Sincerely,Pat D. of NatraCure

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❄️ Chill smarter, heal faster — the ultimate ice pack upgrade!

FLEXIBLE COMFORT FIT - Gel stays pliable even when frozen, molding perfectly to knees, shoulders, back, and more.
EXTENDED COLD THERAPY - Proprietary gel interior keeps ice packs colder for longer, maximizing recovery time.
VERSATILE PAIN RELIEF - Ideal for injuries, post-surgery recovery, arthritis, inflammation, and even menopause hot flashes.
DURABLE LEAK RESISTANT - Double-sealed seams and thick nylon exterior ensure no mess and long-lasting use.
TRUSTED BY PROFESSIONALS - Used by thousands of physical therapists for acute and chronic pain relief.

FlexiKold Gel Ice Packs feature a proprietary gel that stays colder longer while remaining flexible when frozen. Designed with double-sealed seams and a thick nylon exterior, these reusable packs provide durable, leak-proof cold therapy trusted by medical professionals for a wide range of pain relief and recovery needs.

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