Is this compatible with android phones or just apple phones?

It will work with any Android or Apple device so long as it is NFC compatible. This is typically found in phones made within the past few years and is becoming a common feature in new smartphones.

Can i use more than one machine for just one account?

Yes you can .just link each reader to same account you use for banking

Can I pre-set the amount to collect? We play music for charity at gigs and want people in the audience to just step up and donate (eg) £2.

Not sure why Divi has answered this ‘yes you can’ because it’s not possible - been chatting to the SumUp team asking the exact same thing (I’m a street performing musician) and they said it isn’t possible on any of there devices. I was going to buy for the same reason. Save your money and get a different reader where you can do this.

Can I use one of these in my van linked to the same business account as the Sumup machine I keep in my shop?

Hi Monzta. Yes, this is possible. Our card readers are not linked to any account in particular and there is no limit to how many can be used with a particular account. If you plan on using more than one card reader simultaneously, we would recommend setting up employee accounts. These allow you to log into the App on two different smartphones/tablets at once, connect to the card reader and accept payments. These also allow you to differentiate the payments in the Dashboard so you can tell which sales were from the van and which sales were from the shop. Please see the link below for more details. Kind regards, Your SumUp Team. https://help.sumup.com/hc/en-gb/articles/115008494068-Employee-profiles

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💼 Accept payments anywhere, anytime—because your business never stops

ULTIMATE MOBILITY - Bluetooth pairs with your phone for payments anywhere, anytime
POWER THROUGH THE DAY - Up to 500 transactions on a single battery charge—no downtime
FREEDOM FROM FIXED COSTS - Only 1.69% per transaction, no contracts—pay as you grow
FAST HASSLE FREE PAYOUTS - Funds in your bank within 1-3 days, 100% online, zero fuss
UNIVERSAL PAYMENT ACCEPTANCE - Supports all major debit, credit, Apple Pay & Google Pay options

The SumUp Air is a sleek, mobile card terminal that connects via Bluetooth to your smartphone, enabling seamless contactless and chip & PIN payments. With no fixed fees and a low 1.69% transaction rate, it supports all major cards and digital wallets, processes up to 500 transactions per charge, and delivers fast payouts within 1-3 days—empowering modern businesses to get paid effortlessly on the go.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.