The Cold press juicer doesn't start after receiving it. Is the product defective?

Our cold press juicer is equipped with a safety lock feature. It can only be successfully started if all steps are followed correctly. You can refer to the installation instructions described on the last page of the manual.

Can this juicer be used to juice lemons?

No, it is not suitable for juicing lemons or other highly acidic fruits to prevent corrosion of the rotor caused by strong acids.

Why does pomace flow out of the juice outlet?

Please make sure all accessories are installed. If the filter is not installed, pomace may flow out of the juice outlet. Any question or concerns of our juicer, please feel free to reach out to us. we are always here to assist.

Regarding the pulp not being ejected efficiently？

Please note if there's a little or no produce in the Hopper, the remaining pulp may not be pushed out effectively. In such cases, If you want to keep juicing, just add the ingredients, the pulp will eject properly, or cleaning the juicer directly.

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🍹 Juice smarter, not harder—elevate your wellness game!

SAFETY FIRST DESIGN - Auto-stop lid lock ensures child-safe juicing every time.
QUICK CLEAN UP ROUTINE - Streamlined parts plus a special brush make cleaning a breeze.
MAX JUICE MINIMAL WASTE - 300W motor extracts maximum nutrients with high juice yield.
FEED WHOLE FRUITS VEGGIES - Extra-large 5.3-inch chute means no more tedious pre-cutting.
EFFORTLESS ONE BUTTON OPERATION - Start juicing instantly with a simple press—no fuss, no mess.

The SUSTEAS Cold Press Juicer features a powerful 300W motor and a large 5.3-inch feed chute that accommodates whole fruits and vegetables, delivering high juice yield with minimal prep. Its one-button operation and safety auto-stop lid make juicing effortless and child-safe, while integrated design elements and included cleaning brush ensure quick, hassle-free maintenance. Perfect for health-conscious professionals seeking efficiency and quality in their daily routine.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

RM1413

Duties & taxes incl.

Malaysiastore

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Brand	SUSTEAS
Model Number	MP802K
Colour	White
Product Dimensions	22.4 x 42.77 x 58.42 cm; 3.39 kg
Capacity	1.5 litres
Voltage	110 Volts
Special Features	Auto Cleaning
Item Weight	3.39 kg

SUSTEAS Cold Press Juicer, 133mm Feed Chute Slow Masticating Juicer Machines with 300W, Fit Whole Fruits & Vegetables, Easy to Clean, High Juice Yield, White

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