Godiva Chocolatier Unique Assorted Chocolate Truffles Gift Box for Birthday, Thank You, Wedding Anniversary, Congratulations Gift Basket, Gourmet Candy with Ganache

Q: If my order has arrived totally melted, why can't I ask for a replacement? Ordered it several times before, but looks like never again...

Gah. I almost would have rather mine came melted and semi-edible than what they did to me!!! Spend almost $60 on a 24count box of truffles and they sent a freaking canister of hot chocolate!!!! Then of course I don’t get a replacement or refund because it’s a “non returnable food item” … even though I’m not asking to return, just to be made right. Two thumbs down.

Q: Is there butter in the ingredients of these chocolates (Godiva)?

the fillings are ganache ith nuts,,sea salt and caramel no butter in the list

Q: What is the difference between this box and the one with a red ribbon? The one with a red ribbon is much cheaper and looks like the same contents

well the difference is in the fillings of the Truffles,,the red ones are chocolate filled,,and basically taste like a solid piece of chocolate,,,,this one has a ganache and nuts,,sea salt and Caramel,,,etc more tasty if you are buying for yourself,,,but if just giving it as a christmas gift you could get by ith the cheaper version,,,and only you ill know there is a difference

Q: How many days can keep in the room temperture?

thats a funny question since at room temperature they are so edible the rarely stay around because yousee them and would like another taste ,,but excluding eating them in less than a week,,,,they last about 10 days if your temp is not too high otherwise last longer but because they are delicious in my house they do not last morethan a week,,,because we eat them