1. How do I update the firmware for the monitor and camera?

For first use, update the firmware to the latest version:

2. What situations are suitable for using the battery-powered camera?

The camera works great whether plugged in or running on its 5,000mAh built-in battery, ensuring seamless use during trips or power outages. When using battery power, you can expect about 9 hours of use and around 5.5 hours with night vision.

3. What detection features does the camera have?

The camera features cry detection, loud noise detection, and temperature monitoring. You can adjust the sensitivity for cry and noise detection with five different levels and set the push notification intervals to avoid frequent disturbances.

4. What does the Wi-Fi switch do on the camera?

The Wi-Fi switch is there to protect your privacy and security. When it's turned on, the camera connects to your router, letting you view the livestream on the app. If you turn it off, the camera will only connect to the monitor.

5. How does Smart Connect work?

Smart Connect is enabled by default. When the camera's Wi-Fi switch is on and it's connected to Wi-Fi, your device automatically switches between Wi-Fi and local connection for optimal streaming. To disable it, turn off the camera's Wi-Fi.

Desertcart Logo

Deliver to Malaysia

For best experience Get the App

DOWNLOAD THE APP

WE SOURCE ITEMS FROM

UAE
UK
India
USA
Japan
KOREA

Customer Services

About Us

Customer Support

Description

👶🔍 Watch Every Moment, Wherever Life Takes You

PORTABLE POWERHOUSE - 5000mAh built-in battery lets you move the camera freely—perfect for travel, visits, or power outages.
PRIVACY YOU CAN TRUST - One switch disables Wi-Fi for local-only connection with military-grade encryption—your baby’s safety, your peace of mind.
CRYSTAL CLEAR 4 K UHD VISION - See every tiny detail day or night with 330° pan, 60° tilt, and 8× zoom—because your baby deserves the best view.
SMART ALERTS NOISE REDUCTION - Cut background noise by 20 dB and get instant notifications for cries, temperature shifts, and loud sounds—sleep smarter, worry less.
HYBRID WI FI OFFLINE MONITORING - Stay connected anywhere at home or on the go, with seamless app control even without Wi-Fi—never miss a moment.

The eufy Baby Monitor E21 combines stunning 4K UHD video with hybrid Wi-Fi and offline monitoring, offering ultra-clear night vision, pan-tilt-zoom flexibility, and a powerful 5000mAh battery for ultimate portability. Equipped with smart noise reduction and alerts, plus top-tier encryption for privacy, it’s designed for modern parents who demand seamless, secure, and crystal-clear baby monitoring anytime, anywhere.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.