My sound stopped, we haven’t had it long at all, the lights work fine. Anything I can do to fix it?

Im not sure about fixing it. If you've changed the battery and have adjusted the button and nothing works then replace it. The phone does not have good sound anyway. It is very low to begin with.

Can it go any Louder?

I had to.take it apart to make it work, and then you could barely hear it. It was a waste of money for me and it got tossed out.

How do you turn on I received a watch without a box?

It should have a box. Maybe it isn't new. I would return it and hopefully get one with a box.

Do you have to turn the Toy on and off for the child play with it

There’s a green apple on side of the phone. It slides up and down for on and off. The child can easily/accidentally turn on and off on their own. Great toy, but our screw to battery compartment came stripped so we can’t put new batteries in it. Kids enjoyed while it worked , until we couldn’t change batteries .

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Description

📞 Your toddler’s first step to smart play and endless giggles!

READY TO PLAY - Comes with batteries included and ships in Try-Me mode for instant fun.
ENGAGE EDUCATE - Over 50 phrases spark early learning in letters, numbers, colors, and more.
SING DANCE FUN - Includes two beloved kids’ songs to boost creativity and joy.
PARENT CHILD BONDING - Interactive play designed to strengthen social and emotional skills together.
PERFECT FOR LITTLE HANDS - Lightweight, durable design tailored for toddlers aged 18 months to 4 years.

CoComelon JJ’s My First Phone is an interactive learning toy designed for toddlers 18 months to 4 years. Featuring over 50 educational phrases, two popular sing-along songs, and engaging lights and sounds, it promotes early cognitive, social, and motor skills development. Lightweight and ready to use with included batteries, this toy encourages parent-child interaction and creative play.

Specifications

Product Dimensions	19.1 x 11.4 x 0.1 cm; 145 g
Batteries	3 LR44 batteries required. (included)
Manufacturer recommended age	18 months - 4 years
Item model number	96114
Educational Objective(s)	Creative Thinking
Language:	English, German
Number of Game Players	1
Number of Puzzle Pieces	1
Assembly Required	No
Batteries Required?	Yes
Batteries Included?	Yes
tech_spec_battery_description_toys	Alkaline
Material Type(s)	Plastic
Material Care Instructions	Spot clean with a damp cloth. Lay flat to dry.
Remote Control Included?	No
Color	Blue
Release date	15 October 2021
Language	English
ASIN	B08W2F9Y3J

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.