What color is the liquid supposed to be? Also, is it supposed to ship with the soap pump already poked through the safety seal?

The liquid was clear, and I believe ours was shipped with the pump in the bottle (no seal)

Does this have any grit to it?

No grit. I use a wash cloth to softly exfoliate.

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🌿 Refresh Your Routine, Reveal Radiance

POWERFUL ACNE DEFENSE - Pure Tea Tree Oil penetrates pores to fight acne-causing impurities and reduce inflammation.
NOURISH REPAIR COMPLEX - Jojoba, Argan & Camellia Seed oils work synergistically to moisturize and repair damaged, flaky skin.
CLEAR SUPPLE SKIN BOOST - Harnesses Tea Tree, Coconut & Rosemary oils to deeply hydrate and soothe dry, irritated skin.
ETHICALLY CRAFTED CLEAN - Cruelty-free, paraben-free, and made in the USA with no added colors—skin care you can trust.
INVIGORATING NATURAL SCENT - Mint-infused formula refreshes your senses while cleansing for an energizing start to your day.

Botanic Hearth Tea Tree & Mint Face Wash is a 470ml paraben-free, cruelty-free skincare essential formulated with pure Tea Tree Oil and a blend of botanical oils. Designed to deeply cleanse, hydrate, and repair dry or acne-prone skin, it delivers a refreshing mint scent and long-lasting nourishment for both men and women.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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