Neakasa M1 Plus Automatic Cat Litter Box with 2-Year Protection Plan

I wasn’t sure if our elderly (18 year old) cat would adjust to an automatic kitty litter box, but honestly this unit was life changing for both of us! I put this next to her old litter box and within 1 day she was using it. The Neakasa unit was easy to set up and best of all it needs little assistance from me to keep clean. I normally empty the collection tray twice a week and there is no bad odor in the meantime. The unit is a little high for my arthritic kitten, so my husband built a few steps leading up to it to make it easier for her to get in and out. She is picky about what she steps on, so I didn’t think she’d go for the steps Neakasa offers. While I’m not a fan of having an app for everything, I do find the Neakasa app convenient - it records my cat’s frequency of using the litter box and her weight each time she enters the box. This has been very helpful as she has had lifelong kidney issues. But let’s not forget the best part - not having to scoop out a litter box! I’ve had this unit since October 2024 and it has held up great, works as well as it did when I first got it. Of all the things I’ve bought for my kitten I do believe we both appreciate this one the most. :)

I'm very happy with this purchase. I needed an auto cleaner litter box but most of them are so dangerous and kill cats. This one is different. I have watched as my very curious girl will wait for the box to start its cleaning cycle, and then she puts her paws on the front to play with it. The box immediately stops. The sensors are very sensitive and are doing a great job. Also, this box is open on top and the way it cleans is a process of moving slowly back and forth before finally turning all the way. And there is not space for a normal size cat to get stuck. It is also sensitive enough that even a kitten touching it would stop it. So I'm happy. I have an aggressive digger who flings the litter out of the box, but the litter trap mat it comes with catches it. I can then pour the litter back in. I did purchase the litter guard and that is being delivered tomorrow. I also like that this box can be set to clean after every use, or on a schedule like every 3 hours, or i can turn off the auto clean and just press the clean button when i want to throughout the day. The options make it customizable to your needs. I have several cats of varying sizes. Smallest is 6 lbs and the largest is 25 lbs. This works! The app tells you the weight of the cats and how many times they use the box per day. It also tells you when to add litter and when to empty the refuse tray. I recommend this box!

If you are looking to buy this product, don’t. I would like apologize in advance for the long review, however I believe it is worth a read. I purchased this product in July 2024 for around $500. It is selling today for $380. That should tell you a lot right there but I would like to share my terrible experience with this product and Nekasa’s customer support. I have had nothing but problems with this machine since it was purchased just under 2 years ago. ( I’ve only been able to effectively use it as intended for about a year and a half because every time I have to contact customer support support I end up emailing back and forth for months online end before anything gets resolved if it ever does.) 1. My first issue came into play shortly after purchasing. The entire assembly is made of cheap plastic and is. It designed well. It is pieces out together with seams. The rubber litter tray is not secured tightly to the box, and if your cat pees on the side of the bin area, the urine will leak through the seams and down into the base of the machine. The machine after just under 2 years of use smells horrendous. After contacting the support email about this issue their solution was to send me the flimsy silicone stickers that they sell because they know their product is not quality and is not assembled in the best way possible. 2. As a result of the problem listed above and the waste disposal method of this machine, there will be litter that accumulates in the door area causing the door to grind terribly, get stuck, and even become misaligned. I have had to deep clean this machine once a week to keep it functional due to this issue. If the doors become misaligned, you have to disassemble the entire base to clean it and reassemble it again. This requires you to have and extra long necked screw driver to be able to reach down into the holes where the tiny screws are located, unscrew about 20 screws (Hope you don’t lose some), deal with a smell worse than a dive bar’s men’s urinal when the AC is out, and try to clean all the loose litter and urine out of the sensitive electronics and all the nooks and crannies this machine has. Oh, and better try and put it all back together exactly as it came apart because if you don’t, you won’t know until it’s fully reassembled ( there’s no other way to test it). If you don’t, you get to play with the tiny screws and the smell again. 3. The litter issue above will cause the door gear to break. That is also made out of cheap plastic. The teeth have broken on me twice and I have had to replace this gear twice. The inside of the base is nothing but exposed electrical panels and loose wires. The only water proofing is the small amounts of silicone around the wire connections. Not great considering urine leaks through the whole machine. You will have to break the waterproofing the replace the gear motor assembly without breaking the other wires near by or the electrical panel. I even found some unconnected wires in my box when opening it up to clean or replace parts. 4. I most recently had the panic span my phone and email with a weight sensor error. When trying to reset the weight sensor it tells me I need to update the firmware, but I can’t update the firmware without clearing the weight sensor error. Had to reach out to support again, and their solution was to pick it up off the floor for 5 seconds, set it back down and drag it back and forth across the floor. As you guessed, this did nothing. They told me that the machine was out of warranty and that I would need to pay $250 for a new base. (This would bring the total spent on Theo box to $750- should’ve bought a litter robot for that price). After arguing with them for a month, they finally agreed to send me a new base for free ( the least the could do after so many issues from the start). I opening the new base today to find that they sent me a USED base. They didn’t clean it thoroughly and there is still dirty litter and litter dust all of their machine. It is cracked, covered in scratched, and missing legs. Redistributing used parts of a product that handle animal feces is abhorrent. This could lead to the transfer of diseases and bacteria. This should not be allowed. Needless to say, DO NOT BUY THIS PRODUCT. You will waste your time, money, and sanity. Customer support wants nothing but your money, and does not take care of their customers. One of the worst experiences I have ever had as a consumer. I hope this review and pictures saves others from going through this experience.

I feel hat that the open top design is the best for a litter box, and the M1 does a great job. Automatic emptying, weighing my cat and monitoring his box use is information you cannot get from a regular litter box. This could be helpful for spotting health issues with your cat. Simple operation, online monitoring, self cleaning, weighs your cat every time they use the box, along with how long they are in the box makes this the perfect box for me. If you experience any issues with the box, the support staff is top notch.

I’ve had this automatic litter box for almost 2 years now, and it has truly been a lifesaver! It makes having cats so much easier because I no longer have to constantly scoop, and it does a great job keeping the smell down. Emptying the waste bags is super easy, too. I also love that it tracks each cat’s weight and remembers which cat is which. It has held up really well over the past 2 years, and I honestly can’t imagine going back to a regular litter box. Overall, it has made such a difference and I would definitely recommend it!

Long but worth the read to know how to get your cats to use it. I chose this automatic litter box because of the open top. I have a male sphynx who has a long body and weighs 10 lbs and I also have a small female sphynx who weighs 6 pounds. My male does this crazy looking thing where he stands up on his hind legs and holds onto the side and pees. I had a feeling the enclosed litter robot might not work for him. I’m using the arm and hammer hard ball litter in this and it works wonderfully. The smell of this litter is amazing!! My whole room smells nice. Sphynx cats eat more than other cats and they are stinky when they poop! They can clear a room! The only time I smell the box is while they’re pooping and I never smell it again. I have this box set to turn over the poop to make sure it’s coated good and then clean and dump it 7 minutes after they get out! It’s perfect timing for my cats. It gives it time to clump and then dump. When I first started setting it up which is a breeze to do btw, my male kept jumping in it like it was a box to play in. I had to remove him 3 times to finish. I activated it to level the litter and he was fascinated with the movement and watched it. I removed their old breeze box completely out of sight and placed this new one in the exact same spot that the old box was. This is gross and graphic but it’s how you need to do it: The way you get them to use it is, you take a decent sized, coated with old cat litter turd out of your old box, you can use a glove, but I just used a few paper towels and picked the biggest one out before throwing the old box away. It was pretty dried so it broke up into 3 pieces when I went to put it in the new litter which worked out because I planted and slightly buried with the tops still showing slightly in 3 places spaced out in the new litter box. Make sure your new box here is set to manual instead of automatic so that it doesn’t dump your turds you just planted right away. If you have multiple cats, you can set it back to automatic AFTER ALL your cats have done their business. My male sniffed and quickly realized that this is not a box to play in but a box to do his business. He cautiously climbed up in it and scratched around and finally positioned himself which I took a picture of. My female was sleeping at the time, so she hadn’t had a chance to notice the new box yet, so the old turds and his business he just did was left in there. When she woke up, she went to the area and just stood there and looked at it for a couple of minutes but then she started smelling and inched closer to get a better whiff and check it out. Now, she’s pretty tiny so when she went to climb in, she struggled a little because it’s taller than what she’s used to. I need to find a small step but I haven’t found one yet that I can place in front of it on the mat to help her. I left her alone tho and didn’t help her because she was in the mood to use the box so I didn’t want to distract her or have her associate having to go with any disruptions so I let her struggle and pull herself up in there. She did the same thing he did, smelled for awhile and scratched around a bit and then she peed. I let her take her time getting out and go on about her business and then I turned the automatic on a few minutes later. Both cats just watched it move and it was very quiet so I didn’t bother them at all. They have used it every time like normal since and that was last Friday when I got it. I decided to check the drawer 4 days later and it was time to take the bag out and put a new one. Just DON’T open the drawer until you’re ready to change it because, it’s stinky when you open it. The drawer is sealed very well though and contains the smell so you only smell it when you open it. I’ve never smelled it at all before when walking by the box. I decided every 4 days was a good time frame to check and change the bag for my two cats so I set a 4 day reminder in the app. I love how you can just cinch it up and throw it away and the bags aren’t cheap. They are heavy duty! God!! That’s so easy and quick! I love it!! I may change litter but I love the smell of this one so much that I don’t want to. My male is a wild man getting out after he does his business. I guess he feels so good and light that he just barrels out of there so he flings. The mat is great though! I just fold it up a little on the sides once a day and dump it back in the box. I put another rug on the other side of the mat to catch anything in case he jumps out and over which he almost always does. That is working well. I was a little nervous about making this investment but it’s the best decision I’ve ever made for my cats and sooo worth it! I’ll never go back to sifting turds out everyday again!

I've now had this for over 2 years and Ive been really pleased with it but I had to learn some patience as well learn to turn to their customer service team with questions when something wasn't working instead of assuming it's broken. First, I've got 2 big maine coons and this is the only way to go for them since it's an open top. I love the design as well. It's very smart especially 2 years ago when I bought it and you could only find the globe style that enclose the cats or even scare them. I'm sure all the reviews will go into the wonderful things about the product design and it's a solid company that isn't going anywhere which is a comfort to me because I don't want a LITTER ROBOT .it's huge and expensive (twice as much as this and this is the superior design in my opinion). It has totally stopped on me before and I think of I can't fix it, it's just broken. Don't be like me. First, you need to replace the rubbery mat inside of it regularly (not every month but probably more than once a year but it's really up to you....it took me 2 years to do it but it doesn't mean I didn't need to before that). What I didn't know was the importance of getting the mat exactly right (I thought I did but the directions confused me). I had mine backwards and the magnets (software?) were not communicating correctly so it was just emptying and staying upside down. I finally called customer service and had to leave a message which frustrated me but they called back within 30 minutes. They walked me through it over the phone and we got it fixed. The next time I thought it was broken was because it kept flashing the red light indicating the bag was full. I would change it and still get it ..it was driving me insane. I did a Google search (and by the way, there are more videos than ever helping so lean on Google with a question) and saw that I needed to take the litter box off and clean the black sensors (that I didn't know were there). I wiped them and it was working again but the same problem would happen after a few days and I was wiping the sensors and it would work for a day and back ... So right before I almost sprung for another (that's how much I love this thing....yeah I would be furious but it's the only one I really trust honestly) I took the litter off, I turned it over and took RUBBING ALCOHOL and cleaned the sensors and then wiped them dry. Not sure what that magic was but it's worked perfectly since then. What I've decided is that there always seems to be a solution to the issue and it is a machine so it needs to be cared for and I'm lazy unfortunately. I should clean the whole thing regularly (take it apart and CLEAN IT) and change the mat regularly (if it smells it is probably that). I really do salute the customer service team and I feel like they will help me no matter what (and they are generous to people as you can read a lot of people who have been sent free stuff from them...just saying). You really can't beat this product for the overall quality, design and durability. Now if only there were really such a thing as no tracking litter (that's not $50 a bag ..no thank you). Ive now recommended this to over 20 people and I know 10 have bought it and they are just as happy. If you're on the fence I hope this helps. I'll never ever scoop litter again but this isn't my first automatic but it's by far the best.

The open top feature was super important to consider - due to the largesse of one of our cats. She is very tall and long and I was concerned about safety in the other models. Both cats took to it immediately and we were so impressed with how quickly they adjusted to it. I rated it 3/5 stars though for 2 main reasons - operational errors and odors. It’s July 8, 2025 and we have experienced 2 recent instances where the unit freezes upside down amidst the cleaning cycle and remains unavailable for cats to use. This has resulted in a cat pooping outside the box. It took numerous attempts to “reboot” the box (unplugging, waiting and powering back on). The second instance was just yesterday and the time to reset was significantly more than the last time - which was in early June. I find this alarming - due to the cost of the box and its relatively newness. The odor seems to linger in the bottom box despite cleaning it. Bags are changed very frequently here and no soiled litter actually comes in contact with the base - but the odor is intense, as it seems to permeate the box. Cleaning the litter box is easy and takes no time st all. We don’t use the WiFi feature due to the lack of signal at our residence and competing items. My cats are very adept at skirting around the litter trap mat - so a few select cat litter products have risen to the top - Boxie Pro is ideal in this litter box. I think this box has been great but I have concerns about the freezing. It does seem to happen to other brands as well and having a back up low-tech box is a must (though our bougie girls won’t use it). I think some tweaking is in order - looking at where the glitch is in the electrical system and an upgrade is warranted. Furthermore - there is always a opportunity to improve that lingering odor issue, as it can be ghastly. I intentionally waited to submit my review and encourage those of you (like me) to heed reviews with consideration on items just arrived. I look for ones like these. Good luck! I love this for convenience but think it bears some scrutiny.

Meine Katze uriniert gerne am Rand, was des Öfteren daneben ging und dann außen herunterlief. Diese Aufsatz hat das Problem hocheffizient gelöst. Bin sehr zufrieden.

I originally purhased one of these before it had gone public as a indigogo. I fell in love with it so much I bought a second one as soon as it was released on Amazon. I originally had a different brand but this one stood out far. Its was very easy to put together. You clicked in four legs. Thats it! I love the ease of setup. My cats took to it immediately. I did not even have it finished setting up and they were already inside it. This machine is much quieter than my previous ones of a different well known brand. I love the simplicity. It was super easy to clean also. The bags install easy, and it holds a ton of litter. I can't say enough about this to date. I love that the app tracks each cats weight and their time in the litter. You can have the cats picture and weights set up in the app. This is a great feature to make sure your cats are using the bathroom regularly. I have been recommending this litter box to everyone I know! Neakasa did a great job with this new concept. My cats didn't even wait until it was set up and were trying to get in it. Last comment is, it really does contain the smell. After a week of not changing the bag I still have no odors at all. It's very easy to spot clean also. Just take a damp cloth and wipe the outer part. Your cat needs this!!!

Açık tuvalet içinde tartışmasız en iyi ürün.

Sono molto soddisfatta fella lettiera Neakasa M1. Il montaggio è stato rapidissimo, e anche il collegamento alla rete wifi è stato veloce dopo avere scaricato l'apposita app, davvero molto intuitiva e chiara nei passaggi da seguire. Noi abbiamo due gatti, Brio di 4 kg e Leo di 4,4 kg. Si sono adattati subito, essendo molto curiosi dopo qualche minuto erano gia dentro accovacciati, padroni del nuovo schiavo robotico. Per velocizzare la confidenza noi abbiamo aggiunto alla sabbia nuova un po di sabbia "pulita " presente nella vecchia lettiera automatica. Dopo una settimana di utilizzo abbiamo verificato che per due gatti la lettiera arriva al suo massimo di autonomia come contenimento rifiuti, oltre i 7 giorni è necessario svuotare il sacco. Il sistema comunque funziona perfettamente, quando il sacco rifiuti è pieno le notifiche arrivano puntuali al proprio telefono. Così come la notifica di richiesta rabbocco sabbietta quando insufficiente. La pulizia è automatica e si può programmare di eseguirla da un minuto dopo la rilevazione dell'uscita del gatto fino a quando si preferisce. Secondo la nostra esperienza consigliamo 10 minuti, in modo che la sabbia abbia il tempo di agglomerarsi e gli escrementi di "consolidarsi" Degna di nota l'estrema silenziosità della macchina durante il ciclo di pulizia. Tuttavia, ho notato alcuni problemi. I miei gatti essendo molto curiosi cercano di interagire con la lettiera quando non dovrebbero, ad esempio quando è in fase di pulizia o svuotamento. Adorano guardare la sabbia passare attraverso i buchi del setaccio ritornare pulita nella conca. Però un po troppo da vicino sedendocisi dentro e grattando sulla grata per far uscire la sabbia... Devo quindi lasciare la pulizia in manuale e provvedere quando i due folletti pelosi sono occupati in altre faccende, chiudendomi dietro la porta della stanza oppure da remoto quando tramite le telecamere per fortuna già precedentemente installate non li vedo nelle vicinanze. Leo essendo un gatto di grande statura e molto forte riesce addirittura ad aprire il cassetto dei rifiuti puntando le zampe sdraiato sotto la lettiera. Suggerisco di aggiungere un sistema di blocco più sicuro per il cassetto dei rifiuti, magari con uno scatto più incisivo. Inoltre, ho notato che l'app fa fatica a distinguere i gatti che entrano nella lettiera se hanno un peso simile. Questo può essere un problema se si hanno più gatti con pesi simili, poiché non è possibile monitorare correttamente le loro abitudini. Nel complesso, sono molto soddisfatta della lettiera Neakasa M1, ma credo che con alcune migliorie potrebbe essere ancora più efficace e sicura anche per dei gatti pazzi (rossi) come i miei. Grazie per il vostro impegno nel creare prodotti di alta qualità per i nostri amici a quattro zampe.

Ik gebruik deze kattenbak nu een paar maanden en ben zeer tevreden. Mijn grotere kater wilde niet in een ander gesloten (en goedkoper) model, met de open bovenkant van deze bak is dat geen issue. Soms ligt hij zelfs in het schone grind te slapen. De kwaliteit van de Neakasa is een stuk beter, makkelijker schoon te maken en te vullen in vergelijking met de andere gesloten automatische kattenbak die ik heb. De oude staat er nog wel maar de katten gebruiken hem niet meer Een paar voordelen die ik heb ervaren: Van 3 bakken naar 1: Met twee katten die niet naar dezelfde bak wilden (en dan een protestplas naast de bak gingen doen, ondanks het dagelijkse schoonmaken) is dit een hele opluchting. Ze willen nu _eindelijk_ dezelfde bak gebruiken. Minder kattenbakvulling: Het gebruik van grind is drastisch verminderd, wat scheelt in kosten en gesjouw. Gebruiksgemak: Het legen en vervangen van de opvangzak gaat makkelijk en soepel. En geen vieze lucht meer waar ik steeds met mijn neus boven moet hangen. Schoonmaken is ook eenvoudiger omdat er geen vastgeplakte resten in de bak zitten. App: Hoewel de app leuk en stabiel is, zie ik het meer als een gimmick. De gebruiksstatistieken zijn niet heel nuttig als je katten ongeveer even zwaar zijn. Als hij vandaag stuk zou gaan, zou ik morgen meteen een nieuwe kopen.