SAMSUNG 98-Inch Class 4K Crystal UHD DU9000 Series HDR Smart TV, Object Tracking Sound Lite (UN98DU9000, 2024 Model) w QS730D 3.1.2ch Soundbar w/Wireless Dolby Atmos Audio, HW-QS730D/ZA

I purchased this TV, and it was severely damaged. The screen had several cracks in it. There was a gash in the back of the TV panel. I called customer service about it, and they said there was nothing they could do because I was days past the return window. I explained to them that I was only three days past and justI purchased this TV and it was a damaged. The screen was really bad. There was a gash in the back of the TV panel. I called customer service about it and they said there was nothing they could do because I was three days past the return window, I explained to them that I was unboxing it for the first time because it was so huge. I had to wait on the appropriate help. They told me there was nothing they could do. I called twice they hung up in my face. they told me to call Samsung. I called Samsung. They told me I would have to pay for Repair or they could give me a discount on my next purchase for a TV. This is really hard ranching for this amount of money. unboxing it for the first time because it was so huge, I had to wait on the appropriate help. They told me there was nothing they could do. I called twice, and they hung up in my face. They told me to call Samsung. I called Samsung. They told me I would have to pay for repair or they could give me a discount on my next purchase for a TV. This is really hard renching for this amount of money. For some reason, it seems like they're all connected; there should've been a better option.

The media could not be loaded. Let me start by saying the picture quality on this enormous Tv is exceptional. It really is amazing. Everyone knows Samsung has been putting out great products forever but they really outdid themselves with this one. The Crystal UHD technology puts this tv right up there with OLED as far as beautiful imagery. I used to think I’d have to spend a minimum of $5,000 to have an awesome tv with a crisp, bright picture full of vibrant colors. Boy, was I wrong! This wonderful tv was practically a steal for what I paid. Very reasonably priced. I was amazed by how a tv this large only weighs 117 pounds. Made the whole process of bringing it upstairs and mounting on my wall much easier than anticipated. The sound quality is excellent, too. To be honest, I barely need my soundbar as this tv gets pretty loud without one. I don’t know if I can properly express how happy I am with my purchase of this wonderful 98 inch Samsung tv. It’s a great deal and if you’re looking to upgrade to a massive tv with the same picture quality of any you’ve had in the past without breaking the bank, go for it! I promise you won’t be disappointed in this wonderful tv. Just buy it …

DO NOT PURCHASE A TV FROM 3RD PARTY SELLER ONLYNEWAV. Recently purchased TV from OnlyNewAv. Item was defective out of box. Have attempted to return TV to Seller and/or Amazon for the past month. Seller has not responded and refuses to communicate with Buyer. Be leery of purchasing any item not sold directly by Amazon as you have very limited rights if it's defective.

The tv arrived with a damaged box. When we finally got it unpackaged the screen was damaged. The return process is not easy for something this large. You have to haul it out yourself. No help offered to recoup your lost time and effort. Now I’m waiting for a return after 2 weeks. We purchased a replacement direct from Samsung with free delivery and mounting. It’s working great, clear picture. Disappointed in the experience from Amazon though. Check all your buying options.

Arrived cracked and took an act of congress to get returned. Still waiting on my refund. Not happy at all.

I did not request a return. Had no problem charging my CC!!!!Update: the local 3rd party delivery service is to lazy to deliver. Don't order this. You will not get it.

I will never buy another Samsung product again. In my current home, everything I have is Samsung, from my fridge to my 4 Tvs. I have had nothing but problems. Yesterday my 6 years old Tv went out!!! I had my fridge replaced 3 times, my stove had to be repaired by their service man, my washer needs new bearing( only 4 years old)Sick and tired of this crap. I will replace everything one at a time and will never ever again buy another Samsung product.