What chimes can Video Doorbell C31 pair with?

The Video Doorbell C31 pairs with your existing chime, eufy HomeBase S280, S380, MiniBase Chime (T8023), Alexa, and Google Assistant Note: It is not compatible with the original eufy Wi-Fi Chime (T8020), eufy Chime (T8740/T8742), or Apple HomeKit.

Is Video Doorbell C31 compatible with HomeBase S380?

Yes, it is compatible with HomeBase S380. This setup provides expandable local storage, enhanced AI functionality, cross-device features, and more, all with no monthly fees.

Why doesn't the doorbell have the video call feature when connected to HomeBase S380?

The Video Call feature is part of a new software experience currently only supported for solo use. HomeBase S380 compatibility with Video Call is expected to be available in January.

Why is my doorbell not working properly after binding?

Ensure you have the latest app (version 4.9.3 or above) and check if the doorbell has received the latest software update. Video Doorbell C31 is a new product, and using the latest app version is necessary for optimal performance.

Will Video Doorbell C31 support pre-record and 24/7 recording? Will my existing chime still work?

Yes, Video Doorbell C31 supports the pre-record and 24/7 recording functions when powered by a 16-24V, 30VA transformer. However, to enable these features, your existing chime will need to be bypassed.

Eufy Security Video Doorbell Camera Wireless C31 2k Fhd Live

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

RM857

Duties & taxes included

In stock

Sold byAmazon MalaysiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Malaysia.

Secure transaction

ProDesertcart PRO

Fast, free shipping, member pricing & priority support.

Join PRO →

Description

🔔 Elevate your doorstep security with crystal-clear 2K and smart power freedom!

ULTRA HD 2 K CLARITY - See every visitor in stunning detail, day or night with crystal-clear 2K FHD resolution and enhanced night vision.
FLEXIBLE POWER OPTIONS - Choose between hassle-free rechargeable battery or reliable 24/7 hardwired power to suit your lifestyle.
SMART HOME INTEGRATION - Effortlessly connect with Alexa, Google Assistant, and eufy HomeBase for a fully connected security ecosystem.
INSTANT LIVE VIDEO CALLS - Get real-time pop-up video calls on your phone for seamless visitor interaction, even when you're away.
NO MONTHLY FEES FULL CONTROL - Enjoy continuous 24/7 recording with pre-roll motion capture—no subscriptions, no hidden costs.

The eufy Security Video Doorbell Camera Wireless C31 delivers ultra-high-definition 2K FHD video with night vision, real-time video calls, and dual power options including a quick-release rechargeable battery and hardwired setup. Compatible with Alexa, Google Assistant, and eufy HomeBase, it offers 24/7 recording with no monthly fees, making it a versatile and smart choice for modern home security.

Specifications

ASIN	B0GSFQL25B
Batteries are Required	Yes
Best Sellers Rank	899 in DIY & Tools ( See Top 100 in DIY & Tools ) 13 in Video Doorbells
Brand	eufy Security
Colour	Black
Compatible Devices	Smartphone
Compatible devices	Smartphone
Connectivity Protocol	Wi-Fi
Connectivity protocol	Wi-Fi
Country of Origin	China
Customer Reviews	4.1 out of 5 stars 30,424 Reviews
Included Components	1* Mounting Bracket, 1* Rechargeable Battery Pack, 1* Type-C USB Cable, 1* Video Doorbell, 1*15 Degree Mount Adapter
Indoor Outdoor Usage	Outdoor
Indoor/Outdoor usage	Outdoor
Item Dimensions	14.8 x 5.2 x 3.1 centimetres
Item Highlight	Dual Power Options, Easy Installation, Quick-Release Battery, 24/7 Recording, HomeBase S380 Compatible, No Monthly Fee
Item Type Name	Video Doorbell
Manufacturer	Anker
Manufacturer Warranty Description	12. 00.
Model Name	T8223311
Model Number	T8223
Model name	T8223311
Mount Type	Wall Mount
Number of Items	1
Other Special Features of the Product	24/7 Recording, 2K Resolution, Night Vision, Pre-recording
Part Number	T8223
Special feature	24/7 Recording, 2K Resolution , Night Vision, Pre-recording
UPC	194644324872
Unit Count	1.0 count
Video Capture Format	MP4
Video Capture Resolution	2k
Wireless Technology Type	Wi-Fi

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

RM857

Duties & taxes included

In stock

Sold byAmazon MalaysiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Malaysia.

Secure transaction

ProDesertcart PRO

Fast, free shipping, member pricing & priority support.

Join PRO →

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

View all Trustpilot reviews

eufy Security Video Doorbell Camera Wireless C31, 2K FHD, Live Video Call

Description

Specifications

Common Questions