Why can't the mobile phone connect to the DrivePro Body (DPB) with a Type-C interface using the USB-C to C cable?

If your phone can't detect the DPB via USB-C to C cable, check these: 1) Make sure the DPB is fully charged; low battery may block connection. 2) Use a USB-C cable that supports both charging and data transfer.

How Electronic Image Stabilization (EIS) affects image quality

EIS may reduce image quality by narrowing the field of view and lowering brightness. In low-light or infrared conditions, it's recommended to turn off EIS for better performance.

How can I have a better experience with GPS positioning before using DrivePro Body 40 camera for the first time?

To improve GPS on DPB40/70, pair the camera with the DrivePro Body App via Bluetooth/Wi-Fi to sync EPO data. Then, connect to a PC with a 3.5mm USB cable, open DrivePro Body Toolbox, and sync the time for better GPS accuracy.

What should I do if I forget the password of my DrivePro Body camera?

Connect your DrivePro Body to a computer and open the Toolbox. After 5 incorrect password attempts, click "Forgot Password" to erase all data, reset settings, and remove the original password.

Why is the actual storage capacity of DPB slightly less than the volume specified on the product's package?

Due to different calculations, computers show less capacity than stated. Computers use 1GB = 1,073,741,824 bytes, so a 16GB drive shows about 14.90GB. Some space is also reserved for firmware or system data. This is normal and doesn't affect usage.

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🎥 Stay sharp, stay seen — your ultimate on-duty companion.

ALL DAY POWER - Up to 11 hours of continuous recording to cover your entire shift.
GEO TAGGED EVIDENCE - Built-in GPS/GLONASS for precise location tracking and accountability.
UNMATCHED NIGHT VISION - Four infrared LEDs ensure visibility even in total darkness.
CRYSTAL CLEAR 2 K QHD VIDEO - Capture every detail with ultra-smooth 60fps clarity.
BUILT TO BRAVE THE ELEMENTS - IP68-rated and military drop-tested for rugged reliability.

The Transcend 128GB Police Body Camera features a Sony STARVIS 2 sensor delivering crisp 2K QHD 1440P video at 60fps, enhanced by four infrared LEDs for night vision. Its rugged IP68-rated, military-grade design ensures durability in extreme conditions. With up to 11 hours of battery life and built-in GPS/GLONASS, it provides reliable, geo-tagged evidence for law enforcement and delivery professionals.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.